Sr IT Data Analyst (DevOps/Support)
Come discover what our 25,000+ employees already know: work here matters everywhere. We’re a growing and evolving biopharmaceutical industry leader, which means you’ll have endless opportunities to work with experts around the world and build the career you’ve dreamed of.
As a part of the Syneos Health team, you’ll help us deliver results for a rewarding reason – we improve patients’ lives around the world. Because to us, a patient isn’t just a number, they’re our family, friends, and neighbors.
Why Syneos Health
Job responsibilities
Provide day to day support of scheduled and adhoc deliverables in defined SLA.
Troubleshoot and solve operational issues.
Work independently to process information by loading / extraction of data.
Fulfill data task requests using Veeva data load tools.
Work independently to create ad-hoc extracts/reports and troubleshoot issues at the request of clients and sales management.
Perform quality control functions on all deliverables including standard deliverables, ad hoc loading and extraction projects.
Develop and maintain project documentation including work instructions for all repeatable tasks.
Provide feedback in design of new integration initiatives.
Meet with Sales Management and Clients to establish, monitor and review deliverables.
Other projects as deemed necessary by Management.
Flexible to support in US business hours.
Able to coach team members to develop skills and scale up expertise to meet deliverables
Qualifications
What we’re looking for
Education
Bachelor’s degree or Graduate degree, preferably in Computer Science, Technology or Engineering
Requirements:
3+ years of experience with big data stack like Spark and Databricks in cloud environment (AWS, Azure)
3+ years of experience in working with data management teams within a sales and marketing environment
3+ years of experience with data warehouse and data enablement
Strong SQL knowledge in an Oracle and/or SQL Server database environment
Strong organizational skills
Experience working in a production environment for multiple clients in a compliance industry
Preferred:
Experience with Salesforce.com/Veeva or a similar CRM system a plus
Experience with Unix and/or Python scripting
Experience in Pharmaceutical and Life sciences implementations and awareness of commonly used data sources for Customer Master and Sales information
Get to know Syneos Health
We are the only full-service biopharmaceutical solutions company in the world. That means we bring together the best clinical and commercial minds to create a better, smarter, faster way to get medicines into the hands of patients who need it most. Learn more about Syneos Health.
Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
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