You’re driven, resourceful, and above all else – remarkably smart.
You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.
Responsibilities
A role where the candidate will have regular interactions with various client team members for data management offered within the Deployment Solutions department of Syneos Health. The candidate will be the technical contact responsible for the management of account projects that include collecting, processing, analyzing, and loading of data and information regarding sales performance, operational effectiveness, and market position. Candidate should be comfortable working in an environment that is driven by process governance to ensure consistency and efficiency across client implementations and ongoing production control activities. Works closely with internal teams including Project Management, Incentive Compensation, Analytics & Reporting, and Client Services to determine project scope and data expectations to ensure the success of ongoing data exchange processes.
Provide day to day support of scheduled and adhoc deliverables in defined SLA.
Troubleshoot and solve operational issues.
Work independently to process information by loading / extraction of data.
Fulfill data task requests using Veeva data load tools.
Work independently to create ad-hoc extracts/reports and troubleshoot issues at the request of clients and sales management.
Perform quality control functions on all deliverables including standard deliverables, ad hoc loading and extraction projects.
Develop and maintain project documentation including work instructions for all repeatable tasks.
Provide feedback in design of new integration initiatives.
Meet with Sales Management and Clients to establish, monitor and review deliverables.
Other projects as deemed necessary by Management.
Flexible to support in US business hours.
Able to coach team members to develop skills and scale up expertise to meet deliverables
Job Requirements
Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:
Education
Bachelor’s degree or Graduate degree, preferably in Computer Science, Technology or Engineering
Requirements:
Willingness to work EU/US shifts
3+ years of experience with big data stack like Spark and Databricks in cloud environment (AWS, Azure)
3+ years of experience in working with data management teams within a sales and marketing environment
3+ years of experience with data warehouse and data enablement
Strong SQL knowledge in an Oracle and/or SQL Server database environment
Strong organizational skills
Experience working in a production environment for multiple clients in a compliance industry
Preferred:
Experience with Salesforce.com/Veeva or a similar CRM system a plus
Experience with Unix and/or Python scripting
Experience in Pharmaceutical and Life sciences implementations and awareness of commonly used data sources for Customer Master and Sales information
At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.
Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re essential in solving and executing against today’s toughest commercialization challenges facing the world’s leading healthcare companies. From the very beginning, you’ll be supported by team members who, like you, aren’t afraid to try something new. You’ll gain exposure and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.
WORK HERE MATTERS EVERYWHERE | How will you accelerate biopharmaceutical commercialization?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
#LI-SR1 | #LI-Remote
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