SYNITI Looking for SAP SuccessFactors System Administrator at India Full Time

Location: IN Hyderabad, IN

Company: Syniti

Syniti is an innovative, global leader in Enterprise Data Management. With smart and powerful resources like our award-winning software platform and premier consultants, Syniti helps the world’s top enterprises create unique advantage and value with their data. Whether the goal is bringing new products to market faster, accelerating time-to-value for a new ERP system or corporate acquisition, powering new AI/ML initiatives, or increasing profitability by eliminating inefficiencies, Syniti ensures your business’s data is a high-performing and trusted asset. Syniti is also a preferred data solution used by the world’s top system integrators, and a portfolio company of BridgeGrowth Partners LLC. Headquartered in Boston, Massachusetts with offices in 25 countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives.

POSITION SUMMARY

Syniti’s dynamic global People Operations team is seeking a strong SAP SuccessFactors System Administrator to support Syniti’s expanding SuccessFactors environment. The SAP SuccessFactors Administrator will perform day-to-day support and maintenance in partnership with colleagues across the HR, IT and Business Process teams. This position will be responsible for serving as the technical subject matter expert providing specific expertise in the areas of system functionality, system features, day-to-day configuration, and ongoing maintenance of the SAP SuccessFactors support queue.

RESPONSIBILTIES

Provide oversight, technical direction, and expertise to members of projects and support teams (including HR, IT, and external vendors), to develop recommendations and champion the implementation of best practices to help Syniti realize the full value of its SuccessFactors investment

Collaborates cross-functionally in the system design, research, troubleshooting, configuration and enhancements of assigned SuccessFactors modules

Assist and/or lead implementation of new reporting, process, business requirement and improvement efforts across the platform

Serve as a technical SME for assigned modules to resolve issues in a timely manner. Provide supplemental support to other members of the SuccessFactors team when needed.

Monitor and triage requests submitted through the SuccessFactors support queue. Partner with internal stakeholders, SAP SuccessFactors Support, and other vendor services team on resolution management as appropriate.

In conjunction with the SuccessFactors support team, coordinate Quarterly Release Upgrades and new feature testing

Configure and test ad-hoc SAP SuccessFactors enhancements and break/fixes in the Development, Test and Production environments in order to recommend and implement fixes/improvements

Ensure systems and related procedures adhere to Syniti’s global standards, methodologies and policies, enabling the productivity and effectiveness of employees, clients and vendor partners

Perform mass data loads and updates as required to SAP SuccessFactors modules

Coordinates creation and delivery of training for end users (documentation/training materials)

REQUIRED QUALIFICATIONS

Bachelor’s Degree or relevant work experience

4+ years’ system administration experience with SAP/SuccessFactors

Experience with SuccessFactors module implementation.

Experience with supporting two or more of the following modules: SuccessFactors Recruiting, Onboarding, Employee Central, Compensation, and Performance & Goals Management

Strong desire to improve processes, take initiative and solve problems

Confident taking the lead during troubleshooting or recovery scenarios

Strong organizational and prioritization skills with ability to handle multiple projects simultaneously

Possess a strong attention to detail

Flexibility to work occasional non-standard work hours to support evening or weekend releases

Excellent verbal & written communication skills

Ability to prepare and analyze tabular data in Microsoft Excel

Ability to problem solve complex scenarios and diagnose the root cause of issues, and recommend corrective & preventative actions

Experience with XML development, SQL and general data/database experience a plus

PREFERRED QUALIFICATIONS

SuccessFactors HR HCM Functional Knowledge

Knowledge of the following SuccessFactors modules: Learning Management, People Analytics, Workforce Analytics & Planning, and Succession Management modules, including leveraging custom MDF solutions (Metadata Framework)

Knowledge of HR business processes

Syniti is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.