Systems Plus Transformations Looking for Technical Support Specialist at Pune, Maharashtra Full Time

Job Information

Department Name

ToYou

Industry

IT Services

Salary

15 – 20L

Work Experience

5 – 8 Years

City

Pune City

Province

Maharashtra

Country

India

Postal Code

411028

Job Description

We are looking for an experienced Technical Support Specialist to join us on this journey, using his or her technological skills and help enhance our efficiency.

Our ideal candidate will be responsible to provide high level technical support and incident resolution in all aspects of IT infrastructure, production systems and mobile applications.

From day one, you’ll immediately impact our day-to-day IT operations, and have an ongoing impact on our overall growth and success.

Role qualifications:
Linux administration skills.

5+ years demonstrated work experience in IT or in a similar role.

The ability to use Kibana to search and analyze logs and metrics.

General understanding of the HTTP and REST protocols.

Good English skills (intermediate level at least), both verbal and written.

Will be considered an advantage:
Knowledge of SQL at a basic level: select, join, update, and so on.

Experience in testing complex IT systems.

Rotating shift (day shift / night shift with prolonged days off

Requirements

Role responsibilities:
Provide technical support in all areas of IT infrastructure, production systems and mobile applications.

Manage and timely resolve incidents: perform primary diagnostics and fix problems within the area accountable for, or escalate these incidents to DevOps and/or Developers.

Coordinate work on incidents between different departments: Operational, Quality Control, DevOps, Development and other departments.

Benefits

If you believe you have it in you to work for a company which has a start-up mindset and be part of a dynamic and vibrant company and play a role of an entrepreneur, then Systems Plus is the place to be. We are looking for people who have that flame in them who want to make a difference and are willing to learn and grow rather than people having too many degrees or a long line of experience.

We are looking for Entrepreneurs.

We want enthusiastic people to be part of our family and have an open mind-frame and are willing to experiment with different options and multi-task in different aspects of business.

Let us assure you that work will not be easy, but will be worth it.

We are an established company with a start-up mind-set and are looking for members to skip lunches over meetings, brainstorm on ideas on different aspects of business and roll up their sleeves and get their hands dirty.

We want members who want to do something new and different and make a mark in whatever they do. We are not looking for time watching members. We are looking for a member who stays with us through the highs and lows of a dynamic and fast growing organization.

You will have enough challenges to grow and enjoy your work.

We have an interesting ABCDE philosophy, which we believe will help you an individual.

If you would like to work in this dynamic environment, know more about ABCDE and contribute to your and the company’s growth, then please contact us.

I’m interested