Takeda Looking for Head of IT Innovation Capability Center at Karnataka, India Full Time

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

OPPORTUNITY

We are taking a giant step forward to create a future ready organization that evolves at the speed of science and technology, to meet the needs of patients by seeking and incorporating novel digital capabilities, data, and agile methodologies. Our aim is to provide digital solutions that are personalized to each patient’s unique needs and health circumstances. With individual care at the center, we can support patients in actively managing their personal care journey – from the moment they are diagnosed through treatment and beyond. Our Global data and digital team plays an integral role in accelerating this exciting journey.

Takeda is building its Data, Digital and Technology Global Delivery Model. With the successful scaling of the European Innovation Capability Center, Takeda is building its India site in Bengaluru. In this role, the Innovation Capability Center lead will be able to connect to existing capabilities and infrastructure, operationalize and scale the North American site.

The Head of our Innovation Capability Center in Bengaluru is a key leadership role within the Global Data and digital organization and is responsible for recruiting and directing a large technology delivery team (in a matrix structure) within Takeda’s new ICC site in Bengaluru. This role is multifaceted with accountabilities for both establishing the site and for ongoing site operations.

This role will have budget and contractual ownership for the Innovation Capability Center site real estate and a direct accountability for site employees. This role will lead the site to grow to initially 300 to 1000 employees over several years.

Key Objectives

• Responsible to recruit, hire, onboard and retain a high performing collaborative team.
• Build, operationalize and run a highly utilized capability center function by partnering with internal and external stakeholders
• Advocate and champion delivery center capabilities, services and technologies
• Establish and oversee objectives and key results (OKRs), processes and digital accelerators to deliver and measure value for Takeda
• Build and maintain Takeda brand reputation in the India market as a digital and data driven biotechnology company.

Key Delivery Capabilities Duties

• Oversee service delivery and the day-to-day operations of the capability center, ensuring that all standards are met and procedures are followed
• Define and ensure the implementation of Service Level Agreements (SLA’s); sets standards for quality and ensures that operational activities are implemented in accordance with the established standards
• Review and monitor key performance OKRs at the capability center e.g., staff utilization, SLA adherence and make adjustments to perform at utilization targets
• Establish quality control mechanisms such as business, periodic quality assurance reviews etc.

Accountabilities

• Provide leadership and implement strategic direction and goals for the center.
• Lead, develop and empower an efficient, effective and agile Capability Center team to deliver exceptional capabilities and services for the Global Data and Digital organization across the value chain.
• Drive a consistent and positive user experience, embedding a Digital and Agile mindset and culture throughout the transformation journey.
• Ensure effective Teamwork and collaboration both within Takeda and with any 3rd party outsourced provider, and with all interfacing functions in country or where required globally including Finance, Corporate Affairs, Compliance and Legal.
• Enhance career experiences in country / region and build next generation technology capabilities to enable today’s and future organizational strategic objectives.
• Act as a Transformation Lead for the site and for the broader region

CORE ELEMENTS RELATED TO THIS ROLE

Our strategic goal is to make Takeda the most trusted, data-driven, outcome-based biopharmaceutical company Our Ambition is

• Inspire, engage, and prepare unique stakeholder groups – shaping a strong, motivational, realistic vision and plan that appeals to GDD&T and business audiences, that we use to engage relentlessly and prepare for the new ways of working.
• New-skill in cloud + digital capabilities – stitching together data & cloud technologies to meet our patients needs solve business challenges, and advance Takeda digital Strategy
• Encourage a Learner Mindset – utilizing purposeful, small experiments to de-risk change and fully unlock human potential throughout the journey.
• Use analytics to drive the journeys – to shape the business readiness and engagement plan and deliver targeted change interventions that matter.
• Get trusted leaders out front – and enable Takeda’s people to be advocates of our new business as usual, forming a group of inspiring individuals, energizing our teams, and steering the way together

TECHNICAL/FUNCIONAL (LINE) EXPERTISE

• Proven record of standing up, scaling and running a global delivery capability (min 300 FTEs) in India
• Deep expertise in end to end digital product delivery with an Agile Operating Model
• Ability to build consensus and drive change across broad group of senior stakeholders to deliver against a multi-year plan
• Serves in full time capacity (75% time in , 25% at Hubs) and has strong professional network, understanding of local market and ways of working

LEADERSHIP

• Strong strategic thinking and decision making
• Demonstrated success in leading IT and technical teams
• Experience developing and managing high performing teams in high volume and high pressure environment
• Ability to form strong working relationships across a matrix environment with ability to collaborate and influence executive leadership
• Excellent communication, listening and influencing skills; ability to listen, anticipate customer needs and influence solutions.
• Act as a change agent, drive GDD&T culture and mindset within the country and region

DECISION-MAKING AND AUTONOMY

• Technically strong with proven ability to make sound decisions and lead data and digital technology projects to successful completion
• Ability to lead effectively and work concurrently across multiple priorities in a goal-oriented, timeline driven, and remote management work environment
• Solutions oriented, with the ability to structure ambiguous problems and develop qualitative and quantitative approaches for identifying and assessing various options to provide solutions
• Strong business acumen with an ability to understand the business implications of decisions
• Result oriented – drives to pragmatic solutions and balances the ideal with the practical in order to deliver best value to the organization
• Makes timely decisions and translates strategy into action. Ensures impact is quantified, tracked and realized

INTERACTION

• Establishes credibility and earns respect within country and across senior level GDD&T stakeholders. Able to facilitate alignment without compromising principles
• Engage with the GDLT to understand current and anticipate future requirements
• Able to influence without authority

INNOVATION

• Challenges the status quo to drive a greater value and growth for the business
• Drive simplification, innovation and continuous improvement activities while ensuring business continuity and minimal business disruptions
• Ensures sharing knowledge and best practices across the center, IT sites and across GDD&T globally
• Applies digital environment knowledge to create better solutions and insights

COMPLEXITY

• Operating in a complex, R&D centric heavily regulated environment
• Demonstrated capability to successfully collaborate in a matrix organization and manage a complex cross functional environment driving the execution in a global environment
• Drives the changes in country and within the Capability center, has the combination of process, project and change management
• Working within international / global remit and within and across other cultures

Education, Behavioural Competencies And Skills

• Desirable Master’s in Business Administration
• Required Bachelor’s degree in related technical field
• High degree of integrity, confidence and self-awareness
• Confident and persuasive with strong influencing skills; able to win internal support for new ideas and initiatives
• Appreciates, understands and effectively negotiates within and across other cultures
• Customer centric and solutions orientated aptitude with demonstrable experience in providing solutions based on customer needs
• Interpersonal Skills Good people leadership and management skills (e.g. energetic, visionary, motivational, resilient & highly driven individual who thrives on professional challenges)
• Strong negotiation & interpersonal skills (e.g. tact/diplomacy, persuasion, cooperation, ability to motivate others)
• Experienced in handling sensitive and confidential issues/ situations and cultural sensitivities
• Problem-solving and entrepreneurial mind-set driven to create and innovate
• Experience in pharmaceutical companies advantageous
• Experience from M&A programs preferred

PHYSICAL DEMANDS

• Flexibility in working hours due to global nature (different time-zones) and demands of the role and the organization
• Travel requirements Flexibility to travel (~20 – 30%).

What Takeda Can Offer You

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
• At Takeda, you take the lead on building and shaping your own career.
• Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

Benefits

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Health & Wellness programs including annual health screening, weekly health sessions for employees.
• Employee Assistance Program
• 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• No Meeting Days
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)

About Icc In Takeda

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization

Locations

Karnataka, Virtual

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time