Greetings from Talent Buffet (Staffing Company – Talent Buffet)- We have an opening for Network Engineer Position
** Excellent Communication Skills.
** Fresher (trained/certified) – 1 Year Exp
** CTC: 20K – 30K Per Month
**Payroll : TalentBuffet.
Ability to isolate and solve complex technical/business problems with the ability to interact with people (customer and internal HPE) at all levels, across a geographic region
Fluent in English (verbal and written).
Passionate about networking, information technology or cloud technologies.
An up-to-date knowledge and understanding of your employer’s business and industry needs, as well as the technical demands
To recognize the importance of customer focus and/or of serving the needs of the end user;
Excellent communication skills, particularly the ability to communicate with staff who are not technically trained;
Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organization;
Organizational skills and the ability to prioritize your workload.
Ready to work in rotational shifts in 24×7 operations.
Process Skills:
Provide support in the areas of Networking and Wireless Networking
Operate, Administer and Govern customer setup.
Participate/Drive ITIL based change management, Problem management, incident management.
Behavioural Skills:
Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP remote and field support staff.
Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers;
Participate in after-hours remote support rosters;
Identify and contribute to projects to improve product support, customer satisfaction and team efficiency;
Be aware of, and contribute to the improvement of, team performance as measured in the team Business Fundamentals Tables (BFT).
Technical writing skills will be required to publish Issue resolution documents (KM & KT)
Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussion
Must be able to interact with colleagues from different countries and background (own team, members of SC and Product Divisions).
Certification:
Preferred CCNA or similar level certification
Skills
PRIMARY COMPETENCY : Network PRIMARY SKILL : Routing & Switching PRIMARY SKILL PERCENTAGE : 100
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