Talented Minds Hiring For Service Now Consultant with Software Asset Management at Remote Full Time

SERVICENOW SAM PRO CONSULTANT – This role is customer facing, requiring excellent oral and written communication skills. Availability during the business day between 8 am 5 pm EST is required.
We are seeking a highly skilled and experienced Service Now Software Asset Management (SAM) Pro Consultant ant to join our team on a contract basis.
As a Senior Consultant, you will be responsible for ensuring compliance with software licensing agreements, optimizing license usage, and implementing best practices to maximize software investments.
Key qualifications for this role include a strong background in IT service management, experience with Service Now SAM Pro, and the ability to analyze and define requirements while communicating with stakeholders from technical specialists to executive leadership.

Roles and Responsibilities:
Build and mature software license positions in ServiceNow SAM Pro
Enhance software reclamation processes and automation including driving the management of usage monitoring and related support processes
Validate compliance using modelling and discovery
Enable and configure lifecycle management for selected software products
Evaluate integrations with existing tools and products
Collaborate with IT teams and vendors to manage software procurement and licensing activities.
Conduct regular audits to ensure compliance with software licensing agreements and identify potential areas for improvement
Provide guidance and support to stakeholders on software asset management best practices including optimizing license usage and reduce software costs
Monitor software usage patterns and recommend license re-harvesting or re-allocation opportunities to ensure compliance with all software license agreements and software usage
Assist in the creation and maintenance of policies and procedures related to software asset management
Leverage experience in ServiceNow SAM Pro to drive additional program maturity and mentor team members in best practices
Assist legal and vendor management partners with defense of audits and inquiries from third parties
Support exception process for non-standard software requests
Drive enterprise risk reduction through collaboration with product owners by finding opportunities for software updates or removal
Develop and introduce Software standards to support Software Asset Management governance
Stay informed about industry trends, licensing changes, and advancements in SAM technology.

Qualifications: (min :8+ years of experience)
Experience meeting deadlines and managing expectations around project deliverables

Bachelor’s degree in Computer Science, Information Technology, or a related field
Proven experience in software asset management with a focus on Service Now’s SAM Pro module
Familiarity with software licensing models, compliance, and audit processes
Strong analytical skills and attention to detail to ensure accurate asset records
Experience with excel or other data analysis tools
Experience with business requirements gathering and analysis
Understanding of information processing concepts and practices and data hygiene
Excellent communication and collaboration skills to work effectively with cross-functional teams
Ability to proactively identify and resolve software asset management challenges
Certification in IT Asset Management (e.g., IAITAM, CSAM) is a plus