TaskUs Looking for Associate IT Applications Analyst (Workday) at Indore, Madhya Pradesh Full Time

It started with one ridiculously good idea – Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that’s something you want to be apart of, apply today!

As an Application Analyst, you will plan, implement and document all aspects of the specific project you are working on. You will coordinate internal resources and third parties/vendors for the flawless execution of projects. You will lead the team in analyzing project requirements – includes scoping, setting up discovery meetings and work estimation. You will develop project scopes and objectives, involving all relevant

stakeholders and ensuring technical feasibility. You will also develop a detailed project plan to track progress of each project. You will use appropriate verification techniques to manage changes in project scope, schedule and costs. You will measure project performance using appropriate systems, tools and techniques. You will report and

escalate to management as needed. You will manage the relationship with the client and all stakeholders. You will establish and maintain relationships with third parties/vendors.

You will create and maintain comprehensive project documentation – including Business Requirements Documents and project status. You will also maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.

So, do you have what it takes to become an Application Analyst?

Job Description

Requirements:
So, what is it we’re looking for? Well, since this is an Application Analyst post, we need a college graduate, preferably in the fields of computer science or engineering for technical project managers.

Someone with a proven working experience (5+ yrs) as an Application Analyst in IT. Someone with a solid technical background, with

working knowledge (or hands-on experience) of software development specializing in xml, java, BIP reports, pl sql – includes experience with agile (and waterfall) methodologies. Someone with a solid experience with BPO frontline processes and workflows (i.e. content moderation, hybrid customer support, back office processing, operational KPIs, etc.).

What else? We need someone with excellent client-facing and internal communication skills. Someone with excellent written and verbal communication skills. Someone with solid project management and organizational skills including attention to detail and multitasking skills. Someone with a strong working knowledge of Microsoft Office and MS Project or similar software. Someone with a working knowledge of JIRA, Smartsheet and Visual Studio is a plus. Experience with other SaaS applications (like Oracle, Workday, SalesForce, Concur, Docebo) and ITSM (like ServiceNow) and Lean/6 Sigma experience/credentialed preferred. If you have experience in delivery of Enterprise Applications in compliance with ISO 27001, That’s nice to have.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

TaskUs is an Equal Opportunity Employer