What you’ll be doing (ie. job duties):
Supporting our internal business stakeholders through ServiceNow(Ticketing Tool) and Jira(CR and Enhancement) for our Workday Project Production support intake channel, identifying and resolving issues by providing premier support experience.
Support integrations of various types such as benefits, third party payroll, Connectors, EIBs and Studios, Configure third party internal and external systems like ADP.
Hands-on configuration in Workday business processes, custom reports, EIB Inbounds, Security, Alerts and Notifications and Integrations
Design and Develop new reports requests that come in via Jira queue.
Have knowledge and ability to expand workday applications and its modules to different new business Geos
Ownership and accountability of both Quality and RUN responsibilities pertaining to all workday related projects
Troubleshoot and fix production issues and help prioritise against existing backlog based on severity and impact
Be able easily put on your business analyst hat if needed and advice business for the best workday practice
What we look for in you (ie. job requirements):
5+ years of hands on experience in support and implementation in Workday Integrations with good hold on connectors(Core connectors, Packaged connectors, PECI, WECI), EIBS , Custom reports, BIRT and Studio
3+ years of hands on experience in Workday configurable security, EIB Inbounds, Core HCM Business Processes, Alerts and Notifications framework, and building dashboards
Experienced with Workday SOAP API, REST API, and Import API patterns
Excellent verbal, written, communication, interpersonal, presentation skills with proven business analyst skills
Passion for Workday technology, industry research and enjoys solving business problems
Nice to have:
Workday Certified in HCM and Integrations.
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
TaskUs is an Equal Opportunity Employer
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