Tata AIA Life Looking for Assistant Vice President - Customer Service IT at Thane, Maharashtra Full Time

A Position Overview

Position Title

SM- DigitalApps

Department

IT

Level / Band

SM

Role Summary: The role has overall responsibility of providing system solution and integrations for all business requirement of Life Insurance sales channels, Operations , HR , Finance and other functions to meet the business objective. He should prepare technical solution design specification for all business requirements and handover to software development team for implementation. He should have connect with Indian insurance market and update with latest trends. Perform competitive analysis for of the development of software applications and integration strategies across applications. And also perform in configuration and customization of various insurance product. The role needs the candidate to understand Insurance domain, mentor the team and collaborate with vendor IT teams to ensure architecture alignment, support project managers, application support, development, design, design reviews and sign off to ensure business solution to meet stated project delivery objectives.

Support client engagement, product support, enhancements and new development by understanding business requirements, and performing competitive analysis for of the development of software applications.

Deliver better user experience of the new / existing products which would benefits the clients and internal product line.

Should identify, understand and define customer needs, objectives and business requirements, to design a solution that can best meet the Client’s requirements and internal product line.

Good in gap analysis, Preparing SRS documents, making Wireframes, Data Flow Diagrams (DFD), Blue Prints, and UML’s for the client.

Manage coordinate RFP/RFI’s, walkthrough presentations and building capability documents and case studies.

Adequate knowledge on UI/UX mobile / web application.

Possesses business operations capabilities combined with excellent technical, communication, presentation and client handling skills.

Good functional and architectural knowledge of learning management Basic knowledge of software programming (HTML, ASP, Javascript etc).

Strong Inter-personal skills; ability to communicate clearly at all levels

B Organizational Relationships

Reports to

AVP – Enterprise Architect

Supervises

SR. Managers, Manager, Executive

C Job Dimensions

Geographic Area Covered

Pan India

Stakeholders Internal

All Departments

External

IT / DC Vendors

D Key Result Areas

Project / Delivery Management

• Ensure business solution meets customer requirements and adheres to Alliance defined standards
• Assist strategic project team on technical and functional area
• Identify reusable components to create a service catalog that can be leveraged to accelerate solution delivery
• Identify areas of improvement & ensure application architecture as per current standards and technology innovations are in place
• DevOps tools implementation for CI/CD.
• Capacity Management and Emerging technologies POC
• Act as interface between Business & delivery team on business solution , effort estimation, capacity planning, design patterns to be adhered

Risk Management and Mitigation

• Analyse Process and systems to mitigate risk and provide solutions for non stated functional requirements
• Ensure all IT design and architecture risks are managed

Managing the Team

• Guide extended team in sequencing the project deliverables to ensure all the building blocks fit in properly with no rework and surprises
• Review provided technical, integration, database design artifacts and source code if required
• Mentor to the application support & development team on appropriate use of architecture, Java / J2EE and SOA design patterns
• Mentoring the team on technical and business related areas
• Help in coordination between different verticals of IT / DC Team

Misc

• Ensure compliance to AIA and TALIC rules and standards
• Constantly align with the IT team, Vendor team and business stakeholder

E Skills Required

Technical

• 15+ years of Java / J2EE, SOA, Solution architecture.
• 8+ Life insurance industry experience.
• Contribute to the development and maintenance of business solution and application integration Architecture Guiding Principles.
• Lead the development and documentation of architectural patterns and solution, integration and database designs for use in solutions. Provide expert consultancy and coaching on these to project teams
• POC
• Collaborate closely with IT Architects to ensure alignment of Information, Application and Technology architecture to the overall enterprise architecture principles and framework.

Behavioral

Essential

Desired

Interpersonal skills

·

Communication skills

·

Creative thinking skills

·

Supervising/Leadership skills

·

Teamwork Skills

·

Influencing skills

·

Relationship Building skills

·

Decision making skills

·

F Incumbent Characteristics

Essential

Desired

Qualification

B.E

• TOGAF, cloud, SOA related certifications

Experience

• 15 plus years of Java / J2EE, mobility , cloud base framework based development and architecture experience
• DevOps tools implementation for CI/CD.
• Capacity Management and Emerging technologies
• Good interpersonal and communication skills with ability to build productive relationships across the participants in the ecosystem
• Experience with IBM WebSphere Portal Server, IBM WebSphere Process Server, IBM WAS, File Net, JMS etc.

Experience with prominent Architecture frameworks such as Zachman, TOGAF, FEAF

Experience in digital business transformation

• 10 +year of experience in Solution Architecture , Experience in J2EE Frameworks, open source , , Java Security, JMS, etc)