Tata Communications Limited Hiring For Assistant Manager-Service Delivery (Service Delivery)-B3101_2 at India ,  Full Time

Purpose – Broad objective of the role

Key Requirements

Program delivery management, service assurance, issue resolution, customer relationship, revenue realization.

Minimum qualification & experience

7+ yrs Experience as a project manager from engineering background involving end-to-end digital system deployment, go-live and service assurance with relevant industry experience
Experience in handling customers in day-to-day business activities, maintaining customer confidence and positive communication

Other knowledge/skills

Entrepreneurial: You spot opportunities to drive growth for our brand and our customers, making sure the Tata Communications brand is always protected, enhanced, and elevated
Proactive and open: As a team, we embrace new ideas, challenges and change with positivity and a hands-on approach
Human: We all make mistakes, but you are not afraid of failure, nor do you penalise it. You see mistakes as opportunities to learn for the future
Self-motivated: you know the business priorities and capable to drive business activities without push
Multitasker: you focus on covering all relevant dimensions of the business activities and efficiently plan and execute multiple threads
Agile: you work for customer satisfaction and adopt to respond to the dynamic requirements.