SSL / TLS certificates
SSL / TLS mutual authentication
Application compliance PCI/ Hippa or any other one is preferred.
Must have worked on VAPT qualifications enabling the application to be security hardened.
Knowledge and hands on experience on Contact system solutions
Integration with ACD for softphone development
Understanding on ACD / routing / skill group / queues
Integration with OEM ACD integration touch points
Knowledge of QM systems is preferrable.
CRM integration is a huge plus (Salesforce, Service now) or any other cloud integration.
Will be responsible for development including integration to REST API and database integrations.
Perform requirements analysis, development, unit testing, integration, and release management.
Independently program and develop product modules and components and own/take full responsibility for delivery of assigned tasks.
Working on agile process and comfortable working on sprint deliverables.
Unit testing and integration testing
Repository management includes handling parallel development on multiple branches.
Release process and management
Deployment in Dev servers/ QA servers
Supporting services teams for deployment in customer locations (during need)
.NET Core, C#
React
Typescript, JavaScript
Experience in Entity framework / ORM
NPM
PL/SQL programming and stored procedures
REDIS
Knowledge on RDBMS systems SQL SERVER / POST GRES
JWT / SSO / OAUTH
Redux, RxJs
REST API / Web socket / XMPP / Server sent events.
Knowledge of docker is an added advantage.
Knowledge on AWS integrations (using AWS services / API/ libraries)
knowledge of release management and patch management & packaging of product / solution.
SSL & Mutual authentication
Knowledge on Single sign on and integrating with SAML / Oath.
Added advantage to having Knowledge on CTI (Computer Telephony Integration) integration, Real time event, web sockets, Web RTC
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