Tata Group Hiring For Assistant Manager – ITAC Mobility Operation at India ,  Full Time

Job Family Descriptor

Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise

Broad outline of the Role

1. Key Objective / Purpose of the Job:

Experienced senior Network core engineer is needed within 3rd level support group on STP and DRA for Voice and Packet Core services. Candidates will have proven expertise in managing a network environment across numerous geographical locations. Candidate should be experienced in advanced network deployment and support in a multi-vendor environment.

Extremely strong logical skills and the ability to manage many faults and/or deployments at the same time is critical. Strong accountability, analytical, process, organizational and communication skills are a must in this role.

Unix /linux knowledge.