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Technical Support

Tata Group Hiring For TCS Opportunity for Service Desk-Bangalore/Chennai/Hyderabad/Pune at India ,  Full Time

TCShas been a great pioneer in feeding the fire of young techies likeyou. We are a global leader in the technology arena and there’snothing that can stop us from growing together.
Whatwe are looking for
Role:Service Desk
ExperienceRange: 4-8 Years
Location:Chennai/Bangalore/Hyderabad/Pune

  • Thisis an intermediary team between Service Desk and the next-levelsupport teams.
  • Performdeeper-level remote desktop troubleshooting.
  • Possessdeeper technical desktop knowledge than Service Desk agents.
  • Callsthat are within resolution capabilities of the Level 1.5 team shouldbe warm transferred over by Service Desk.
  • Utilizeremote control tools in accordancewithManulife’s security policies to diagnose, troubleshoot andtrain.

Interestedcandidates kindly share your CV to [Confidential Information] for furtherdiscussion
Regards
SaaiSharmila
HR-Talent Acquisition
TataConsultancy Services

Job Overview

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  • Job Title: Tata Group Hiring For TCS Opportunity for Service Desk-Bangalore/Chennai/Hyderabad/Pune at India , 
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