Manage IT Infrastructure manager to support Enterprise and Airport environment.
Key Responsibilities
Ability to support 24*7 Internal Operations of Application Infrastructure Management including Windows server support
Provide business support with applications including resolving issues, preparing cases, update patches, manuals, and training materials
Liaising with various agencies like SITA, AMADEUS, International Airport Operators and monitor the daily incident management systems for mission critical applications like CUTE/ IMUSE/ BRS /APP / APIS etc.
Monitoring and coordinating with Local Vendors at Airports.
Coordinate with the IT System Administrator Management to resolve issue, manage applications and recommend improvements
Coordinate with development teams to identify needs and work with network engineers, system administrators, database administrators to design application server environments
Respond to requests received by help desk in timely manner
Provide regular project status and estimates to the management
The right candidate will need to stay on top of the long-term strategy as well as the operating details of his/her organization to ensure urgent tactical issues are closed and their teams are taking steps to head off customer impacting risks and issues
Skills / Attributes
Airline Application Infrastructure & Support.
Independent, self-motivated, team player and high willingness to learn
Knowledge of a DCS/PSS, Preferably Amadeus
Versed with SITA technologies like TYPE B messaging and ACARS
Hands on experience in implementing APIS/APP/PNRGOV across International stations
Working Knowledge of peripheral like ATB /BTP/OCR/BGR etc.
Project Management
Application support
Work Experience
10+ years of experience in IT Infrastructure Services
Qualification
Graduate Degree (Preferably Engg) from a recognized university
Location
Gurgaon
All Vistara employees are required to be fully vaccinated against COVID-19.
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