TeamPlus Staffing Solution Pvt Ltd Looking for German-Speaking (IT Service Desk) – Koramangala, Bangalore – office Job. at Bengaluru, Karnataka Full Time

• 2+ year Active Directory, B2 certification.
• 24/7 rotational shift (including on Indian holidays but with higher pay on those days).

IT Service Desk Exp. Is mandatory.

Troubleshoot computer/application problems, Hardware setup, software

Installation /configuration, resolve problems whenever possible.

Resolve technical issues with Outlook, Teams, Skype, zoom related issues.

support IT Customer

Service team in resolving customer issues.

Skills Skills:
 Analytical and critical thinker

 Provide excellent technical support

 Network connectivity knowledge

 Decision making ability

 Operating systems: Windows xp, Windows 7

 Applications: Ms office (word, power point, excel, publisher, access) Adobe photoshop7.0 and Page maker.

 Customer service and communication skills

Ticketing tool Exp. Or knowledge