At Tech Alchemy, we help technology focused startups formulate their ideas into real-world products. We cover multiple parallels including UX design, branding, software development, blockchain development, business analysis and funding.
We’ve developed all kinds of applications in industries such as property, gaming, NFTs, tokens, health, finance and even agriculture! Our team has a lot of experience and keeps up with the newest trends such as AR, IoT and Blockchain. Our combination of seamless, clean designs and infallible development have led to a number of successful projects, which have been featured by leading companies such as Apple, BBC, Amazon and Product Hunt.
For more information visit our website and portfolio.
About the Job
Job Title: IT Network Engineer
Responsibilities:
We are seeking a IT Network Support Engineer. The successful candidate will be responsible for supporting and maintaining our organizations systems and network infrastructure. This includes monitoring network performance, troubleshooting connectivity issues, configuring network devices, and providing support to end-users systems.
Provide technical support and troubleshoot issues related to network connectivity, performance, and devices to development team members
Monitor network performance and identify areas of improvement.
Configure, install and maintain network devices such as routers, switches, firewalls, and network appliances.
Ensure that all network devices are updated with the latest firmware and software, and perform regular maintenance tasks such as backups and patching.
Work with third-party vendors and service providers to ensure timely resolution to network-related issues.
Assist in the development and implementation of network security policies and procedures to ensure the organisations network security is robust and up-to-date.
Collaborate with other IT teams, including applications development and security teams, to ensure seamless integration of network infrastructure with respective systems and applications.
Provide basic technical documentation and upraise end-users on new and existing network systems and services (if required).
Ability to Dispatch and handle remote system inventory management.
Comfortable in Remote OS troubleshooting.
Remote monitoring and troubleshooting
System Configuration and Support
Experience in development team handling from a IT service perspective
Experience in Development Industry would be an added advantage
Must Have Requirements:
Bachelor’s degree in Computer Science, Information Systems or related field.
1-2 years of experience in network infrastructure support and troubleshooting.
Strong understanding of TCP/IP networking and related protocols.
Working knowledge of network devices such as laptop, desktop, routers, switches, firewalls, and VPNs.
Familiarity with network monitoring tools.
Experience working in a Linux, Windows and MAC based devices.
Excellent communication, problem-solving, and analytical skills.
Willingness to learn new technologies and tools in a fast-paced environment.
Hands on Expertise in MS Excel / Spreadsheets / Google Sheets.
Perks and benefits:
A very competitive starting salary
28 days of holiday (including bank holidays) + your birthday
Personal development allowance for courses, conferences or anything else to help you progress
The latest equipment that you will need for your role
Large office right near Shoreditch High Street Station
Flexible working hours and work from home days
Unlimited upward potential
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