Techcherry Software Consultancy Services Pvt. Ltd. Looking for Technical Support Executive at Durg, Chhattisgarh Full Time

· Customer satisfaction and relationship management (quality Proactive support and relationship building with customer)

· Candidate should be interested to work for application support environment for IT Sector. Also, candidate must be interest in Product Delivery, rollout

· Candidate should have working knowledge on Unix and Windows Server OS platform. Also required good skills on troubleshooting.

· . Monitoring the tickets queues 24*7 on call, maintaining proper ticket request, resolve them, close tickets and customer satisfaction will be the first priority.

· Candidate must have good verbal and written communication skills to provide support to customers over phone/mails/remote access, even to international clients.

· Candidate should be flexible to work as a Resident engineer in 3 shifts and must be ready to relocate anywhere in India

· Candidate must be fast learner.

Job Type: Full-time

Salary: ₹8,000.00 – ₹20,000.00 per month

Shift:

Ability to commute/relocate:

• Durg, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)