Techkshetra Info Solutions Looking for Network Engineer at Bengaluru, Karnataka Full Time

Repair, install, and configure IT equipment including user desktops, laptops, printers and network equipment etc.
Assembling and disassembling of IT components
Perform software upgrades to desktops, laptops, tablets, and servers.
Provide technical support on operational or maintenance aspects of system equipment.
Diagnose mechanical, hardware, software and systems failures using established procedures.
Troubleshoot and resolve advanced desktop, server, network and active directory related issues.
Perform virus detection and removal.
Implement disaster recovery solutions.
Setup and support video and audio-conferencing hardware.
Diagnose and resolve problems across Windows, Mac, iOS, and Android platforms, as well as their software, hardware, and service product lines.
Ensure proper documentation and use of the ticketing system.
Assume complete ownership of customer issues until resolved.
Keep peers and managers informed of significant problems and unexpected delays.
Prepare reports for analysis of product failure trends and service ability issues.
Protect organization’s value by keeping information confidential.
Skills and Qualifications:

Degree in Computer Science or a related field or technical training.
1+ years of experience in technical support (equivalent combination of education and experience will be considered)
Experience with network system installation, configuration, and troubleshooting.
Experience working for a Managed Service Provider and meeting SLA requirements preferred.
Exceptional customer service skills.
Ability to communicate effectively with a wide variety of people in a professional Manner.
Ability to multitask and complete assignments in a timely manner with accuracy and minimal supervision.
Must be flexible on work location/schedule and maintain reliable transportation.

Job Type: Full-time

Salary: ₹25,000.00 – ₹30,000.00 per month

Schedule:

Ability to commute/relocate:

• Banasankari 3rd Stage, Bengaluru – 560085, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 7892329249