Technip Energies Looking for Oracle ERP System Analyst (Projects/OTL)) at India Full Time

Job Title: Oracle ERP Systems Analyst (Projects/OTL)

Directly Reports to: GEOS Regional Support Manager Delhi

JOB PURPOSE (summary of outputs of the job)

Responsible for providing incident resolution, change input and release controls on ORACLE EBS R12.x and Fusion application and all interfaces to this system at second- and third-line functional level.

Provide resolution of all functional incidents within the EBS application and on Projects interfaces to third party applications.

Good understanding of Projects/PPM, OTL and HR modules

Coordinate technical tasks and deliverables and related technology projects

Validates and resolved all incidents or determines if they are required to be escalated to company chosen programme or other Partner for external support or other interface support teams (either internal or external).

Work with Internal Controls and audit support teams as needed to meet audit requirements ensuring that regulation and change management requirements are met

Maintain ownership of incidents to ensure that they are closed down within SLA and to agreed quality measures.

Participate as functional contributor on ERP projects to be delivered on time, within budget and with high quality, including our planned enhancement programme

QUALIFICATIONS (professional, technical, academic)

Essential:
Solid customer service / client facing experience

Demonstrable knowledge/skills of ITIL practice.

Oracle EBS 12.x and Fusion experience in Projects/OTL and HR environment

Preferred:
Degree

ITIL qualification

Advanced Oracle EBS and Fusion qualifications in PPM modules with good knowledge of Oracle Time and Labour (OTL) and HCM

EXPERIENCE/SKILLS/KNOWLEDGE

Solid customer service/client facing experience

Demonstrable knowledge/skills of ITIL practice.

Strong experience in Oracle Fusion PPM Cloud applications, OTL, HR and custom solutions

Previous experience with Oracle eBusiness Suite required and Oracle EBS R12 experience in Project costing, Project billing, Project planning

Experience with multiple Technologies such as: SQL, AME, Alerts, BI Publisher, Data Loader, SQL*Loader,

Understanding of external interfacing to Oracle EBS

OS: Unix/Linux, environment

ITIL Foundation Certificate in IT Service Management

Experience of the Oil industry or a Project based discipline

Service Now change module, HP ALM

TECHNICAL/GENERAL COMPETENCIES

Essential:
ITIL Foundation Certificate in IT Service Management

Desirable:
Service Now change module

Certificate in Change Management

PERSONAL QUALITIES

Required for position:
Sound planning, time-management & communication skills

Ability to learn quickly, pick up new techniques & principles & implement them appropriately

Enjoy working in a fast-paced environment where priorities can change often, therefore the ability to work in a self-directed fashion adjusting priorities as required

Strong Customer Service ethic and presentation

Show strong initiative, proactive and persuasive

Flexible working hours during peak business periods

Travelling to our remote sites as required including overnight stays