Technovert Looking for Dynamics 365 CE Technical Support Engineer at Hyderabad, Telangana Full Time

Role: Dynamics 365 CE Technical Support Engineer

Location: Hyderabad

Experience 3-5Years

No of positions: 3

Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises – every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It’s the optimal fusing of these three drivers that delivers

Sounds good? Now check what have we delivered till now

• We’ve been building Saketa product for SharePoint migration, a revolutionary tool in the SharePoint space
• We’ve delivered value to 150+ customers
• We are industry recognized experts at building solutions with Microsoft 365
• To add to that, we’ve been awarded by Microsoft on numerous occasions, and are 1 of the top 20 Microsoft Gold partners

Roles & Responsibilities:

• Will be part of the Support team.
• Will be supporting on L2 and L3 issues which includes some Change requests on the existing project.
• Will be working on enhancing the functionalities on D365 Customer Service module
• Need to work in Shifts (5 days in a week. Saturday and Sunday weekoffs)

Must have:

• Dynamics 365 CE (CRM) Technical experience
• Should have hands on experience of JS, Plugins, Workflows, Customizations, Security modules in CRM.
• Support experience

Nice to Have:

• Power Platform (Power Automate, Canvas Apps, PowerApps etc)