Key responsibilities :
Monitor and work effectively on tickets and make sure tickets are resolved to the best of the satisfaction.
Troubleshoot Desktop/Laptop Hardware as well as Network issues.
Troubleshoot OS and Software Related issues.
Configure and Maintain Windows Servers, Software and Other utilities.
Configure and Maintain Firewall, Network Switches Configurations.
Maintain and Troubleshoot VPNs, VLans and other network configurations.
Manage Server Backups, Patches and other routine tasks and restoration of Data when required.
Provide remote support and in-office support in case of Emergency during out-of-office hours.
Configure and Troubleshoot IP Phones and VOIP.
Configurations and management of Domain Controller, Active Directory, DHCP Server, DNS Server, Group Policy and User rights assignments
Configure and Manage IIS and SQL Servers.
Administer and Manage Virtual Machines through Hyper-V and Other virtualization platforms.
Communicate effectively with Local as well as Overseas users and provide remote support.
Manage mail gateway configurations.
Knowledge of ISO Policies and work practices and following same in routine tasks.
Install and Configure Linux Servers, Apache and open-source tools
Monitor Server Logs/Resources and act proactively to avoid an outage.
Primary Purpose: As a Technical Support Staff, your role will be to provide school to teachers in 20 schools. Your...
Apply For This JobJob Designation: IT Support Specialist/Technical Support Specialist/Technical Assistant/Technical Consultant Job Description: We are seeking an IT Support Specialist who will...
Apply For This JobMaintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery...
Apply For This JobJob Description Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing...
Apply For This JobMinimum Qualification criteria for the onsite L1 Engineer: a) BE/B Tech/Diploma in Egg. Or MCA/BSc-IT/BSc-Computers with CCNA or equivalent certification....
Apply For This JobResponsibilities for Telecommunications & Network Analyst: The Telecommunications & Network Analyst is responsible for providing specialized technical support commensurate with...
Apply For This Job