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Telecommunications
Telesonic Networks Limited Hiring For Engineer TAC NOC – Broadband Network at Chennai Full Time
Job Description
Key Responsibilities
- Proactive and reactive monitoring of backbone / NE alarms in tools ( Net cool , Arbor , Info vista etc..) and accordingly restoration of the same
- Coordination with intra & Inter team for problem resolution on basis of TT
- Coordination with vendor for problem resolution, network up gradation / improvement / performance
- Updation and maintenance of the backbone data base on Kivicat, syslog, log monitor
- Documentation of standard operating procedures, maintaining MIS and MTTR as per SLA
- Resolution of customer related complaints in MPLS, ISP, DCN, MEN and NGN networks & carrying out planned customer testing for QOS, bandwidth throughput
- Planning and Implementation of network planned outages like POP addition, router addition, link addition,
- IOS up gradation, customer shifting etc.
Experience & Skills
- A good team worker
- Proactive in approach
- Task ownership
Educational Qualifications
B.E. / B. Tech
Work Experience
Minimum 2- 3years of total experience in IP / MPLS network operations, service provisioning,
implementing and monitoring data services
