Telstra Looking for Senior IT Domain Specialist – Storage Automation at Bengaluru, Karnataka Full Time

Company Overview:
At Telstra, our purpose is to build a connected future so everyone can thrive. It’s a future that won’t happen on its own, it has to be delivered — and only Telstra can bring together all the parts to create it. Telstra is on a mission to redesign the way we all connect – with leading-edge technologies and solutions that are changing the world. And this is where YOU come in, by playing your part to building in help our customers connect: faster, better and smarter.

Why Telstra?

We’re an iconic Australian company with a rich heritage that’s been built over 100 years. Telstra is Australia’s leading Telecommunications and Technology Company. We’ve been operating internationally for more than 70 years.

International presence spanning over 20 countries.

We are one of the 20 largest telecommunications providers globally and the largest telecom provider.

At Telstra, the work is complex and stimulating, but with that comes a great sense of achievement. We are shaping the tomorrow’s modes of communication with our innovation driven teams.

Telstra offers an opportunity to make a difference to lives of millions of people by providing the choice of flexibility in work and a rewarding career that you will be proud of!

Do you love to be challenged and stretched and get rewarded for that? Want to be part of this innovation driven team? If you answer “Yes”, then this is a great opportunity for you! Find more about this career opportunity and apply today!

We are looking for an exceptional resource to join our Network and Infrastructure Engineering team as Senior IT Domain Specialist for Storage Automation.

Focus of the Role:
The Senior IT Domain Specialist – Storage Automation is responsible for understanding operational issues and automating the repeated tasks by use of automation tools such as Python, PowerShell, Ansible and ensure platforms are stable 24×7. You will be also responsible for day to day storage operations work such as Incident and problem management. The focus of this role is to improve service reliability and reduce customer incidents by automation.

Job Description Summary:
The Senior IT Domain Specialist plays a key role in ensuring the cloud platforms, systems and solutions deliver a superior connected experience for our consumer and business customers. You do this by drawing on your deep expertise in multiple public cloud offerings and technologies combined with your broad experience in designing, implementing, managing and improving complex technology solutions.

Key Responsibilities:
This role is responsible for continuously improving service reliability and reducing customer incidents by automation.

Maintain Storage Platforms Stability.

Develop Automation framework.

Assist technical support to resolve incidents via first call resolution.

Analyse incident volumes to determine problem management opportunities that translate to volume reductions.

Detect and prevent incidents before they occur.

Implementation of new technologies to ensure Telstra leads the ICT industry. (e.g. Azure, AWS, Hybrid Cloud, Automation)

Identify and implement opportunities to improve process, efficiencies and customer experience.

24×7 Shift Environment/Recall

Working in an Agile at Scale DevOps environment.