Terrasparq Tech Pvt. Ltd Looking for Technical Support Coordinator at Panchkula, Haryana Full Time

Our Global Team: One of the first Value Added Resellers to exclusively focus on tablet computing and mobility, CTS has become a market leader in its area by developing cutting-edge solutions and providing both new and difficult-to-find products.

CTS has devoted technical and engineering staff, including solutions architects, to support technical and logistics delivery and offers specialized solutions to numerous vertical markets, including but not limited to: healthcare, retail, construction, sales, marketing, hospitality, and public sectors like energy, government, education, and transportation.

Freshers/ Recent Graduate with Excellent verbal and written skills can apply for this position.
Stipend: INR 10,000 – 15,000 per month

Responsibilities :

• Developing and maintaining project schedules, budgets, and resource allocations

• Ensuring project tasks are completed on time and within budget

• Managing operational and financial performance of the project

• Providing technical guidance and support to project teams

• Developing and implementing project plans and procedures

• Ensuring the quality of deliverables

• Coordinating with stakeholders and other project team members

• Communicating project status to project teams and stakeholders

• Tracking and reporting project progress

• Resolving project related issues and conflicts

• Ensuring compliance with project standards and procedures

• Managing risks and developing contingency plans

This is a role well suited to an ambitious professional, looking for the next step in their career. As an Intern you will be responsible for:

• You will assist and answer inquiries within business hours
• You will work on different projects and help in troubleshooting and resolving client queries
• You will assist with monitoring, coordinating and provide operational support o
• You will escalate tickets and work with the 2nd level team(s) if necessary

This position may suit you best if you are familiar with what is below, and would like to do develop your career in IT Industry

• You have excellent communication skills both verbal and written
• You have excellent digital organizational skills
• You have some working knowledge of Microsoft products like word, excel and want to learn more
• You can troubleshoot and apply critical problem solving effectively
• You have experience with front facing customer support
• Project Management skills

If you are looking for a long term career opportunity, permanent position in the organisation can be offered depending upon your performance during your internship.

Job Type: Full-time

Salary: ₹10,000.00 – ₹15,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Shift:

Education:

Language:

Shift availability:

Speak with the employer
+91 7986144383
Expected Start Date: 20/02/2023