The Hive Flexible Workspaces Looking for System Administrator / Engineer at Chennai, Tamil Nadu, India Full Time

About the firm

Firm Overview

Designed to cater to the bespoke needs of its evolving customers, The Hive is an all-encompassing ecosystem to nurture and grow the next generation of enterprises. The platform offers a pan-India portfolio of properties that provide customized, flexible, and managed workplace solutions, including plug-and-play offices with premium amenities. With selectively chosen properties and a highly curated workplace offering, The Hive offers seamless access to state-of-the-art retail, hospitality, entertainment, and F&B experiences in core office locations.

The management team proactively identifies, evaluates, and prioritizes operating global best practices thus delivering a best-in-class occupancy experience.

The Hive is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, gender, sexual orientation, or gender identity.

https://hiveworkspaces.com/

Location – Chennai

Sector – Commercial / Office Real Estate

Designation – System Administrator / Engineer

Reporting to – General Manager – IT

Job Description :

• Monitoring usage patterns and usage rates to ensure that employees are using the system efficiently and effectively.
• Maintaining security by monitoring the system for potential vulnerabilities, identifying risks, and taking action to mitigate them.
• Troubleshooting technical issues such as email delivery failures or authentication problems
• Managing the deployment of new features or functionality after they have been tested in a staging environment.
• Providing training to users on how to use Office 365 effectively.
• Addressing user requests for assistance with issues pertaining to their accounts, including password resets and help with downloading emails.
• Creating reports about the usage of Office 365 and identifying potential areas for improvement based on the data collected.
• Providing support for mobile devices that use Office 365, including Android phones and iPhones.
• Troubleshooting problems with hardware or software that is used in conjunction with Office 365, such as printers or mobile phones that use Exchange ActiveSync

Skill Sets Expected:

• Proficient in Active Directory, Exchange server, and Azure AD Connect.
• Knowledge of Azure Active Directory along with on-premises to O365 migration.
• Microsoft Certification for Office 365 Workloads Is a Plus and must have experience as a Level 1, 2, or 3 Engineer for At-least 02 Years.
• Relevant Experience in Office365 Exchange Online, Online Spam Filtering, Connectors, and Transport.
• Rule, DKIM, DMARC, Auditing, Retention & Archival Policies, DLP, Message Trace & Header Analysis, and Public Folder Management.
• Thorough knowledge of Win 7, 8, 8.1 & 10, 2008, 2012, 2016 & 2019 Servers OS.
• Extensive Knowledge of Emailing – MS Exchange 2010, 2013, 2016, 2019 & Online (O365), MS Office Tool as well as administrative Knowledge of Other Office365 Products.
• Good in SMTP, POP3 & Exchange Mail Protocols Extensive Knowledge of Exchange Hybrid Configuration & Mail Flow Troubleshooting.
• Able to Troubleshoot Complex Exchange Online Mail Flow & Environmental Issues along with Analyzing Exchange Logs & Provide RCA of the Reported Issues.
• Extensive Understanding of Network Protocols e.g., TCP / IP & Mail Traffic & DNS Flows.

Qualification and Experience required

• Btech in Information Technology

Experience:

• 3-5 years post-qualification experience in a similar role

Compensation

· Competitive Fixed Compensation

· Annual Discretionary Performance Bonus

Role Start Timeline

Immediate