Thermo Fisher Scientific Looking for IT Business Analyst at Bengaluru, Karnataka Full Time

Business partnership

Partner with commercial business groups and functions, understand business challenges, capture business requirements, propose, evaluate and deploy business solutions and system platforms to meet business needs and drive business growth

Understand and analyze existing business processes, identify gaps between systems and user processes, find issues and opportunities, propose process improvement and system enhancements, develop and deliver system solutions to improve business efficiency and productivity.

Communicate and present Korea business case to regional and global teams, gain global buy-in and support, and get local requirements addressed and global systems implemented and customized to satisfy Korean market specific needs

Align priority with business goals and IT roadmap, focus on business priority to achieve goals and contribute to business success.

Develop and manage good relationships with user groups and all stakeholders, establish and maintain relationships with key customer accounts and vendors

Project management

Plan, manage, and execute projects following solid project management methodology to implement and enhance business systems, and ensure project completion on time, within scope and within budget

Document business processes, system technical specs and solutions, and project requirements, share with and present to users in an effective and easy-to-understand way.

Application Operation

Provide application support (mainly ERP, CRM)

Work and coordinate with global IT teams and regional offshore support and development teams to review and resolve system issues in a timely and quick manner to minimize business impact and maintain system availability and reliability