Thermo Fisher Scientific Looking for Systems Administrator II, Endpoint Management at Bengaluru, Karnataka Full Time

Job Title: Systems Administrator II, Endpoint Management

Job Location: Bangalore

Functional : CIS IT – Endpoint Management

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $38 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

How will you make an impact?

As a Systems Administrator II, Endpoint Management, you will be responsible for administration of the System Center Configuration Manager (SCCM), Intune, Windows Autopilot, Application Deployment, and O.S Deployment activities.

How will you get here?

The position requires the individual to drive and support various Thermo Fisher Scientific, systems and internal customer requests within the set of established procedures and guidelines thereby providing the timely support for the global coverage. He/she must also possess good interpersonal skills as he/she will work with business users, management, and IT personnel.

Roles and Responsibilities

Provide day-to-day administration and support of MEM environment to ensure stability, integrity, and business continuity.

Implementation and Administration of Windows Autopilot and other Modern Device Management Tools

Expertise on Desktop imaging (Creating and Deploying Windows 10/11) using WAIK/ Windows ADK with SCCM 2012 or higher, Windows Deployment Services.

In-depth knowledge and troubleshooting experience of Lite-Touch, Zero touch Deployments, WDS/PXE Issues, Sysprep tool, WinPE

Advanced Experience with desktop imaging techniques including the building images and deploying them

Create and manage AAD, Autopilot, Conditional Access, Configuration Profiles and Compliance policies

Device enrollment Policies (Android, Apple, Windows Autopilot)

Administer SCCM/Intune software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center.

Management of Compliance Settings by creating and importing Configuration Items (CI)

Conduct performance analysis and fine tune configuration to increase performance.

Work on problem resolution, identifying the root causes, and taking preventive maintenance.

Monitor the ServiceNow ticket and close them as per the SLA’s

Knowledge, Skills, Abilities

Bachelor’s degree or equivalent experience in Computer or Information Sciences.

Overall IT experience of 8+ yrs. with a minimum experience of 6+ years in SCCM and OSD.

In-depth and extensive experience in the implementation, administration and configuration of SCCM/Intune in Enterprise environment.

Strong experience in end-to-end management of OSD and be capable of configuring SCCM OSD in a dynamic manner.

Experience in consulting, designing and implementing Microsoft infrastructure solutions, on-prem, cloud and hybrid;

Experience in managing, deploying, transforming to Windows 10/11 Modern Management (Intune, Autopilot, Windows Virtual Desktop, etc);

Experience in creating documentation. Audiences can vary between technical and non-technical users and management.

Demonstrate sound judgment and ability to work in a team environment with minimum supervision and direction is required in order to perform professional and organizational responsibilities.

Experience working in ITIL and Project Management Processes.

Excellent Oral and Communication skills to interact and work with global IT teams & end customers.

This position will involve working in rotational shifts.

Non-Negotiable Hiring Criteria:
Strong attention to detail, organizational skills, time management

Excellent verbal and written communication skills

The ability to interact professionally with both technical and non-technical stakeholders.

Creating automation scripts via PowerShell/VB Script for mundane activities.

Good Knowledge on Bitlocker and MS Defender