Play a key role in Thermo Fisher’s digital transformation. Drive company’s IT Operational Support environment and initiative and working with global platform and Infrastructure & development teams. (Reliability Engineering | Platform Engineering | Backup & Storage Engineering | Tools and automation | Cloud computing |Networking)
Apply OS patches and upgrades on a periodic basis, and upgrade administrative tools and utilities.
Configure/add new services as vital.
Upgrade and configure system software that supports infrastructure applications.
Handle environments in AWS with a focus on ec2, and Systems Manager
Fundamental knowledge in writing shell scripts, debugging errors, and modifying scripts when vital
Prefer good experience on VMware, ILO and physical servers.
Need to be proficient with DNS, FTP and NFS also with remote access and security.
Experience in migrating servers and upgrading servers.
Drive root cause analyses, and mentor others on doing them, in collaboration with software development teams
Analyze and adjust designs to assist in predicting and improving system stability.
Provide L3 operational support for Windows infrastructure resides on physical, virtual and cloud environment
Handling and supervising the service management work queue to address customer requests within the established service level agreements
Participating in the on-call rotation with other members of the team to ensure support coverage for the global Windows infrastructure
Find opportunities to improve the infrastructure by implementing the standards that have been established by the Global Systems Reliability team
Ensure the highest possible level of server uptime and availability by proactively identifying and fixing infrastructure related problems
Participate in infrastructure upgrades, enhancements and maintenance activities
Bring automation to improve efficiency
Works closely with our external partners and industry leaders to ensure we have a keen understanding of where industry trends and technologies are going and factor those into our strategies and roadmaps
Previous experience with Service Now and proficiency in creating workflows
Ensure the solutions the Reliability Engineering team designs and delivers are meeting defined business requirements and will stand the test of time from an operational excellence perspective
Work closely with IT Security to ensure the solutions we’re designing and delivering meet data security and compliance requirements
Be available for scheduling for 24/7 on-call rotation to respond to and resolve issues
How will you get here?
4-year degree with major in Computer Science/ Engineering (or equivalent) from an accredited university
2-3 years’ experience with VMWare Virtualization/AWS Cloud infrastructure management
Must have a minimum of 1+ years of experience in Cloud Solutions Delivery and Cloud architecture, especially public cloud platforms such as AWS, Azure, GCP. Strong preference for AWS experience
4+ years’ experience in Windows Server OS Administration
3+ years L3 Infrastructure Operational Support experience
Tool & Technology Skills
In depth understanding and experience in AWS and a cloud first/cloud only initiative
AWS proficiency (ec2, s3, Systems Manager, RDS, Route 53, Lambda, IAM, VPC, Security groups) and other services
Ability to identify performance bottlenecks applying data in the environment while using data to do so
Experience in the Windows administration/engineering
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Visit our Career Site and join our Talent Community for exciting career opportunities within Thermo Fisher.
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