Thermon, Inc. Looking for IT Manager – Digital Workplace at Mumbai, Maharashtra, India Full Time

For our office in Mumbai, India we are looking for an IT Manager – Digital Workplace, to join our team! As a manager, you will be responsible for leading a team and build Digital IT Workplace Strategy and managing and maintaining end-user devices such as laptops, desktops, mobile devices, and printers; providing technical support to end-users; managing software updates and patches; managing cloud-based services such SharePoint, Teams, Power Platform, Exchange, etc in Microsoft 365 including driving adoption to maximizing the investment; ensuring that all systems are secure and up-to-date.

Responsibilities

• Develop the modern workplace vision, strategy, and roadmap.
• Yearly Budget Planning
• Manage and maintain end-user devices such as laptops, desktops, mobile devices, and printers.
• Provide technical support to end-user’s services including virtual and onsite site support.
• Manage software updates and patches.
• Manage cloud-based services such as Microsoft 365 and licensing management.
• Ensure that all systems are secure and up to date.
• Provide interpretation and advice on policy, regulations, contract requirements and terms and conditions.

Requirements

• Bachelor’s degree in computer science or related field
• 5+ years of experience in IT support or related field
• Experience with Microsoft 365 administration
• Experience with endpoint management tools such as SCCM or Intune
• Excellent written and oral communication skills.
• Excellent interpersonal skills
• Ability to work both independently and collaboratively in a team-oriented environment.
• Hands on experience in end user services applications