Third Wave Coffee Looking for Manager IT at Bengaluru, Karnataka, India Full Time

• Oversee hardware and software procurement and

maintenance. Responsible for the design, configuration, deployment,

and maintenance of network and server infrastructure.

• Microsoft Navision ERP and LS Retail which includes

POS, Finance, logistics, Inventory.

• Manage the organization’s network, including routers,

switches, firewalls, and other network devices.

• Ensure network security, availability, and performance.

• Manage server systems, virtualization, and storage

solutions.

• Maintain and optimize server hardware and operating

systems.

• Provide advanced technical support for network and

infrastructure issues.

• Identify and resolve system and network problems in a

timely manner.

• Collaborate with vendors for hardware, software, and

service procurement.

• Perform Support and maintenance of LS Retail Data

Directory and Job Monitor.

• Monitor and administrate of Data Exchange between

Corporate office and Stores.

• Fine Tuning and Implementing IT policies, procedures,

and best practices to ensure smoother operation of IT.

• Provide training to client staff to perform day-to-day

activities in support of LS NAV.

• Troubleshoots NAV related errors in Finance,

Inventory, LS Hospitality modules.

• Manage, administrate, and troubleshoot of Wi-Fi

Hotspot solution.

Other Criteria’s:

• 5+ years of experience in an Applications Manager or

similar role preferably supporting SaaS applications.

• 2+ years of Vendor management.

• Deep hands-on experience with application

implementations, enhancements, and integrations.

• Experience managing ticketing, CRM, ERP systems is an

advantage

• Proven functional experience with business units

including Employee Communications, Engineering, IT.