Job SummaryWe have an opening for a Desktop Support Engineer to join our Information Technology Department. This facing role will be responsible for delivering IT support to the business, focusing on computer hardware, printers, peripherals, telephony devices, network connectivity and software applications onsite and remotely.Responding to client support requests.
Contacting clients to find out the nature of the problem.
Troubleshooting hardware and software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Providing basic training in computer operation and management.
Troubleshooting and maintaining Mobile Devices.
Work experience with Virtual Desktop Infrastructure.Requirements & Skills
Bachelor’s degree in computer science or information technology or equivalent.
Mobile Device Management.
Proven work experience as a desktop support engineer or support technician.
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Knowledge of popular operating systems, software applications, and remote connection systems.
Ability to solve complex hardware and software issues.
Ability to travel and work after hours when necessary.
Excellent interpersonal skills.
Good written and verbal communication skills.
Job Types: Full-time, PermanentSalary: INR8,086.00 – INR15,000.00 per monthCOVID-19 considerations:
YES Vaccine Certificate is required…Education:
Diploma (Preferred)
Experience:
IT: 3 years (Preferred)
total work: 3 years (Preferred)
Job Detail
Job Id
JD2148771
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Surat, Gujarat, India
Education
Not mentioned
Experience
Year
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