Responsibilities
Installing and configuring GA computer systems including Anti – Virus
On-Boarding new employees into GA and enabling with laptops, profiles in AD.
Ensure employees are aware of GA IT policies and procedures.
Responding to GA User IT support requests and closing open tickets.
Meeting with GA User to diagnose software, networking, or HW issues.
They should implement central ADs, 2 Factor Authentication, certificate Installation.
Providing technical support on site or via remote access systems.
Offering solutions that meet the needs of the GA Stakeholders.
Repairing hardware malfunctions, SW issues, and NW problems.
Maintaining good employee relations.
Implement ISO 27001 policies and procedures.
Tracking and managing work records, assets and maintain IT inventory.
Financial reporting on IT Systems including License Management
Skills
Bachelor’s degree in information technology or computer science.
Proven work experience as a technical / IT support engineer.
Experience in implementing ISO 27001 procedures.
Experience in managing cloud based applications
and respective license management.
Knowledge of web services, API, and IP based protocols.
Experience with scripting languages such as Perl or Shell.
Knowledge of computer hardware and networking systems.
Good time management skills.
Good interpersonal and communication skills.
Ability to troubleshoot complex hardware and software issues.
Job Types: Full-time, Regular / Permanent
Salary: From ₹300,000.00 per year
Schedule:
Ability to commute/relocate:
Experience:
Speak with the employer
+91 8668114026
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