Routing protocols – RIP, OSPF, BGP4, MP-BGP, EIGRP B. Tech or B Sc or Diploma in ECE or Computer Engineering, must be Certified CCNP / CCIP. 2 Years plus relevant experience in network support role in telecom service provider environment. Excellent knowledge of communication standards and OSI/commercial protocols as follows: Network protocols – MPLS, IP, Frame-relay. Routing protocols – RIP, OSPF, BGP4, MP-BGP, EIGRP Technologies – E1/T1, E3/T3 Professional level of knowledge and hands on experience on troubleshooting on Cisco Routers & Switches. Taking care of Mpls Tech shift operation , ensuring call resolution as per target , attending calls logged by vpn and op team, daily configuration Changers for critical customers & network changes as & when required in core network. Capability of quickly learning the other network platforms and technologies Good communications skills Possess excellent analytical and trouble-shooting skills Ability to remain flexible with work hours and schedules when required (due to support required 24*7) and good team player. Ability to multi-task quickly and efficiently handle pressure