Titan Consultancy Looking for IT Engineer – Systems & Networks at India Full Time

• This position is required to technically support on a day-to day basis, manage, maintain and report on the operational status of the production systems and networks that Ingenico relies on for its processing, including Internal IT & Customer facing Environments.
• The Critical Operational (MIS, EM, TMS etc) systems are in a few on-site locations in Delhi & Management office in Mumbai -India being a key business site.
• The role will also encompass the support of the organisation’s communications infrastructure

,Active part in Security tightening, controls, leading to Compliance.

• This position will need to develop operational release and escalation procedures to bring Ingenico India in line with ITIL standards.

Key Responsibilities: (List all key responsibilities– should be between 8-12)

• Administration, Management supervision of All Servers & Network Infrastructure in the IN region (hardware, OS, Networks, applications).
• Technical Support, Maintain and report operational SLAs of all Ingenico’ s IN systems.
• Focus & Obsession on Client satisfaction, Service performance and availability. (CSAT,SLA/OLA as KPI)
• Proven interpersonal skill in relating to programmers, network engineers and other technical people, ability to work efficiently in a team environment- ( local & Regional Time zones )
• Management of internal technical Projects ,& active participation in Group Initiated transformational projects
• Provider & Vendor management in areas of : Datacentres, Hardware, Software, CSP ‘s (Communication Service Providers)
• Active participation in any new M&A related or such Business expansion initiatives
• Develop, document & Maintain best practices, (ITIL) processes, and procedures related to ALL aspects of IT Infrastructure & Reporting capabilities.
• . Develop and maintain disaster recovery plans for all Ingenico India systems EIT landscape
• Help the regional manager in IT Budget/financial planning & control functions.

Experience 6 – 7 Years

Salary 10 Lac To 12 Lac P.A.

Industry IT Hardware – Networking

Qualification B.Tech/B.E, M.C.A

Key Skills FortiGate Cisco platforms Firewalls IPS/IDS Switching Routing NAT VPN’s CCNP certification Linux skills HTTP SNMP SSL Apache Tomcat Jboss Mysql PostgreSQL Iptables VPN ADSL MPLS

About Company

Contact Person Mr. Mahesh

Address Bangalore

Mobile 9986470009

Email ID [email protected]