KYC IT Support Analyst
Pune, India
Job Purpose
We are seeking two KYC IT Support Analysts who will be responsible for implementing and supporting CRM applications TMF Group. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients’ business and implementing technical requirements in a way that fulfils that need. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!
ROLE RESPONSIBILITIES
In this role, the successful candidate will need to:
Responsible for the production support, and on-going support of custom and standard applications and objects within the compliance domain such as Governance.com.
Support the application Governance.com for the end users.
Serve as a Subject Matter Expert (SME) of compliance software to include technical requirements, system configuration, user requirements.
Support the Governance.com’s integration with Microsoft D365 CRM Systems
Lead and/or participate in analysis sessions with clients to determine application requirements for new improvements in the software and especially in reports
Understand the business processes in the compliance domain
Understand the system integrations of various internal systems.
Skills Required
Business Process Knowledge around Compliance, KYC (Know Your Customer) Checks, or someone who can learn this quickly
Colleague with an existing skill set or high interest to learn this with a special focus on:
SQL
Alteryx/ APIs
Reporting
PowerBI
SSRS
SharePoint (optional)
Learn or understand ‘low coding’ software solutions
Learn or understand the following tools:
RiskScreen Hosted Batch/ Core
DowJones database & WorldCheck datasets
ViewPoint
Basic compliance knowledge
AML / KYC process
Client Screening
Risk scoring
Proven communication skills with both internal team members and external business stakeholders
Make an impact
Our global presence in more than 80 countries allows you to impact how global and diverse clients do business as well as give back to the global communities we operate in
Be part of One TMF
At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.
A world of opportunity
Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.