TMF Group Looking for Network Engineer – L2 at Pune, Maharashtra Full Time

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About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.

TMF India is a Great Place to Work, ISO & ISAE certified organization.

Key Responsibilities:
IT support for Network and related Infrastructure

Vendor Management for external support parties

Participate in short term Projects delivery for internal/external stakeholders

Align with TMF IT/Network Vision and objectives as laid out by the Senior Leadership Team/Global Network Head

Available and willing to work in shifts across the time zones in support of Global Service Model

Available and willing for participating in ‘On-call Support’ beyond normal business/work hours to support Global support model of operations

Depending on the location of the appointment, must be willing to travel/visit local office/Data Centre as necessary to extend physical ‘Hands and Eyes’ support to remote technology teams for local IT infrastructure troubleshooting or MACD requests

Supports Network Leads/ L3, senior Leads in execution and implementation of BAU activities or other activities as tasked time to time or case to case basis

Implement, manage and troubleshoot IT network hardware including routers, switches, wireless, firewalls,

Key Accountabilities

Must have good familiarity with Cisco Meraki SDWAN/LAN/WiFi range of products

Must have a fair knowledge on AWS, Azure and similar cloud infrastructure

Must have a good understanding of DNS, DHCP, IPAM solutions

Understand the concepts of security solutions including IDS/IPS, centralized logging, NAC solution, reverse proxy and content filtering software (Websense), and be able to support same in guidance

Has a fair knowledge of Barracuda/Fortinet Firewalls, NLBs including F5

Has a fair knowledge of VPN including SSL, GRE and IPSec.

Has a fair knowledge of Proxy services inclusive of Websense/Forcepoint/Zscaler etc. – will be treated

Monitor and measure performance through regular reporting and summaries of the systems including availability, usage and capacity

Must be able to assist in developing enterprise network solutions under guidance. Must be able to participate in project plans, project executions, create functional documents

Conduct regular capacity monitoring activities and document the data to project baselines and forecasts

Must be able to participate in conducting various Audits for InfoSec compliance under the guidance of senior members

Support Local/Regional/Global IT network requirements and coordinate with Technical and Business Operations on issue resolution and support

Must be able to work on the ticketing tool, be able to monitor the queue and work on ticket resolution, work requests or Change requests

Anticipate, mitigate, identify, respond to and resolve problems affecting network and system performance, efficiency and availability

Schedule and perform network improvements, upgrades, repairs, redesign, MACD activities

Lead, guide, Mentor L1 engineers in skillsets, troubleshooting, and act like an escalation point for them

Join and lead the troubleshooting calls in case of Network unavailability, Service Degradation, or any Infrastructure related issues that may cause impact to business directly or indirectly

Knowledge and Typical Experience

Generate ideas for improvement based on experience

Assess and work proactively on identifying and mitigating risks to the service delivery

Must have 4-6 years of relevant experience in the field of Networking

Understands personal development areas and is driven to ‘bridge’ gaps.

Will ask relevant questions and maintain communication to improve business awareness/ knowledge

Willing to learn and adapt quickly with the technology changes and Infrastructural reforms

Be aware of client contracts/requirements

Work under direct supervision and review of Leads/Global Network Head

What’s in it for you?

Pathways for career development

Work with colleagues and clients around the world on interesting and challenging work.

We provide internal career opportunities, so you can take your career further within TMF.

Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

You’ll be helping us to make the world a simpler place to do business for our clients.

Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.

A supportive environment

Strong feedback culture to help build an engaging workplace.

Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits

Marriage Gift policy

Paternity & Adoption leaves

Interest free loan policy

Salary advance policy

Covid support taskforce

Well being initiatives