Location : Mumbai
Years of Experience : 1 to 6 years
Previous Work Experience : Experience in Analytical Instruments will be an advantage
Minimum Qualifications : Diploma in Electronics / Instrumentation or MSc in Electronics / IT
Preferred Qualifications : B E holders in Electrical / Electronics / Electronics & Comm / Instrumentation Engineering / IT
Preferred Competencies :
Sincere and Hardworking.
Good in verbal and written communication (Preferred Language – English).
Should be willing to travel in short notice
Generic Responsibilities required for this Role : Having sound technical knowledge of prevailing Softwares for connectivity of high-tech analytical instruments in Standalone/ Client-Server environment, Root Cause Analysis (RCA) and Resolution of IT related issues. Knowledge of Software based regulatory compliance, Installation, qualification, and validation of Lab Compliance Software in Pharma Industry will be an advantage.
Job Role in Toshvin :
C Field/remote support for all IT related issues in software controlled high-tech analytical instruments like GC’s, GC-MS, UV-Vis, FTIR and AAS Spectrophotometers etc.
Installation, qualification and after sales support of compliance Software supplied, to various Pharma/Non-Pharma customers, along with above mentioned instruments.
Ensuring customer satisfaction for IT Support calls by providing resolution and supporting RCA document, to customer
Promotion/tech discussion/demonstration of IT products like Lab Compliance software (Labsolution) and iLIMS/LIMS
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