Respond to customer inquiries
Provide technical support to end-users via phone, email, chat, or in-person
Familiar with Linux (Centos, Ubuntu)
Technical certification including Linux+, RHCSA, RHCE, and RHCA as added advantage
Provide technical support for Linux-based systems, including installation, configuration, and troubleshooting.
Diagnose and resolve technical issues related to hardware, software, and network infrastructure
Maintains and administers computer networks and related computing environments.
Conduct remote troubleshooting.
Provide end-user training on new technologies and applications as needed
Ensure customer satisfaction
Escalate issues to appropriate teams
Maintain accurate documentation of technical issues and their resolution
Monitor system performance and ensure system stability and security
Periodic Server/Network maintenance/health report.
Maintain and update inventory of computer hardware and software
Education
CCNA, RHCE
Bachelor’s Degree(Preferred)
Requirements
Minimum 0-1 Year of professional experience “Excellent written and oral communication skills in English
Able to communicate technical information and data verbally and in writing for a variety of audiences.
Good interpersonal skill, ability to work both independently and in a team environment.
Job Type: Full-time
Salary: ₹8,581.77 – ₹33,229.96 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
License/Certification:
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