Trademarkia Looking for (Urgent) Global IT Manager for Infrastructure and Computing at Chennai, Tamil Nadu, India Full Time

Company: Trademarkia

Team Size: 250 Employees (100 in India, 200 worldwide)

Company Description

Trademarkia® is the world’s largest visual search engine for trademarked logos, names, and slogans, with an extensive database of over millions of trademarks. With over 120,000 clients worldwide, Trademarkia offers free software and technology for seamless trademark searches, filings, monitoring, and legal automation processes. Our unique approach, including Google Meet, Zoom, and 24/7 legal support, makes the law accessible to everyday people. We also have an international database of registered and pending trademarks from Canada, Australia, UK, EUIPO, and WIPO.

Role Description

Trademarkia is seeking an experienced and organized Global IT Manager for Infrastructure and Computing to oversee our IT operations, ensuring the smooth running of computers and systems across our global team. The ideal candidate will be responsible for setting up Google emails and signatures, onboarding new employees, managing company assets, and delivering various training programs to our staff.

Key Responsibilities

• Infrastructure Management:
• Ensure the smooth operation and maintenance of all computing systems and infrastructure.- Monitor and maintain performance and uptime for office and remote setups.
• Employee Onboarding and Offboarding:
• Manage the IT onboarding process for new employees across India and globally.- Handle the IT offboarding process, including custody and reformatting of company assets.
• Google Workspace Administration:
• Set up and manage Google emails and signatures for all employees.- Ensure compliance with company policies regarding email and signature configurations.
• Asset Management:
• Maintain a global log of allocated computing assets and their performance using Google Sheets.- Process and track maintenance requests for computing assets.- Recommend hardware replacements or upgrades with clear budget proposals.
• Training Delivery:
• Provide training on internal admin panel, HubSpot, Magical, TimeChamp, Keka, Toggl, context menu search, Trademarkia workflow, and website usage.- Ensure consistent training delivery to over 100 staff in India and about 200 staff worldwide.
• Project Management:
• Manage IT projects with a high level of organization and efficiency.- Ensure timely and successful completion of projects within budget constraints.

Qualifications

• Proven experience in IT infrastructure management and support.- Strong knowledge of Google Workspace administration.- Excellent project management skills with the ability to stay organized and handle multiple tasks.- Experience in delivering IT training programs.- Strong communication skills to interact with global teams.- Ability to make clear and concise budget recommendations for IT needs.- Familiarity with the tools and platforms used by Trademarkia (HubSpot, Magical, TimeChamp, Keka, Toggl, etc.) is a plus.

Preferred Skills

• Experience working in a global or multicultural environment.- Strong analytical and problem-solving abilities.- Ability to work independently and as part of a team.

Application Process: Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications.

• Trademarkia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.