Role Overview:
The Legal IT Analyst will work with the business to clarify requirements, map them to systems capabilities, and recommend technical solutions. Convert requirements into technical terms for the development team, and advise on resource requirements, scope, budgets, and timing. Develop use cases, customer scenarios, and/or demos, and plan and coordinate testing of the newly developed or enhanced applications between the business and the development teams. Document changes and create troubleshooting guides, may provide production support to solve a problem.
Work with Business Analyst clients to clarify business requirements, map them to systems capabilities, and recommend technical solutions. Convert client requirements into technical terms for the development team, and advise clients on resource requirements, scope, budgets, and timing. Develop use cases, customer scenarios, and/or demos, and plan and coordinate testing of the newly developed or enhanced applications between the business and the development teams. Document changes and create troubleshooting guides, may provide Level 3 production support Work on several projects simultaneously in teams with other Systems Analysts and developers.
Responsibilities:
Manage projects of small to medium size and scope.
Translate user’s requests into application system solutions. Analyze system user requirements to define and design system configuration, enhancements, and modifications
Resolve business issues by working with various groups within and outside of the company (ie. system users, company management, consultants, software support staff)
Work in multidisciplinary teams to define and design complex processes and procedures for the configuration, upgrade, and maintenance of DocuSign Application with understanding Workday HCM.
Define requirements for specific forms/reports
Design test plans, execute test scenarios, validate test data, and document test results
Coordinate end-user training documentation and train end users as required.
Utilize query, MS Excel and other reporting tools to provide flexible and timely information to system users determine the appropriate programming tools to supply information to system users.
May have primary responsibility for support and maintenance of Legal Applications and assisting HR applications.
Stay current on relevant industry, commercial, IP, privacy, and other laws, regulations, and developments to adapt our commercial policies and processes accordingly to provide the most up-to-date and accurate guidance
Participate in the creation and enforcement of IT software standards and procedures.
Maintain accuracy of help desk database of reported problems and the knowledge base of corrective actions which resolved issue.
Requirements:
BS/BA in Computer Science, MIS, or related degree or equivalent work experience
5 to 7 years Analyst Experience
Proven Software Systems experience
Solid understanding of Data Security, Human resources business process, integrations, process and procedures
Solid understanding of SQL, Cloud architecture, or other data transformation methodologies
Solid understanding of API or other integration technologies.
Proven understanding of RICEF concepts
Production support and project experience
Must have solid project leader experience, strong written, verbal and interpersonal skills.
Strong analytical, problem solving, and organizational skills with high degree of attention to detail
Must have ability to interact with all levels and work on multiple projects simultaneously with minimum of supervisions
Nice to have knowledge of DocuSign platform development methodologies, Workday HR, and ServiceNow.
Company Benefits and Perks:
We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
Pension and Retirement Plans
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
Support for Community Involvement
We’re serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
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