Trogon Media Private Limited Looking for Technical Support (intern) at Calicut, Kerala Full Time

Trogon Media Pvt Ltd is seeking a Technical Support Intern to join our team in Calicut. As a Technical Support Intern, you will be responsible for providing technical support to our clients and assisting our team with various IT related tasks.

Responsibilities:

• Provide technical support to clients via phone, email, and other communication channels.
• Troubleshoot technical issues related to hardware, software, and network connectivity.
• Escalate complex issues to senior technical staff.
• Install, configure, and maintain software and hardware systems.
• Perform routine maintenance on computer systems and network infrastructure.
• Assist with documentation of technical processes and procedures.
• Provide excellent customer service and support.

Requirements:

• Pursuing or completed a degree in Computer Science or related field.
• Familiarity with Windows and/or Mac OS.
• Basic understanding of networking concepts.
• Strong problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work in a team environment.

If you are a motivated individual with a passion for technology and a desire to learn, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to be considered for the position.

Job Types: Full-time, Regular / Permanent

Shift:

Ability to commute/relocate:

• Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

Language:

Speak with the employer
+91 9645801100