Ultimate Digital Solutions Pvt. Ltd. Looking for Desktop Support Engineer at Kolkata, West Bengal Full Time

We are hiring Desktop Support Technician for Kharagpur Plant on behalf of one the prestigious client on contractual basis.

Position – Desktop Support Technician

Location – Kharagpur

Salary – 15000-21000

Work Experience- Min 3 years in desktop support.

Outstation Travel include on need basis.

Job Responsibilities:

• Troubleshoot technology issues.

• Install and maintain equipment and software.

• Ask questions to pinpoint the problem.

• Perform remote troubleshooting.

• Help new employees set up their workstations.

• Maintain and upgrade equipment as needed.

• Train new employees to use a company’s software and apps.

• Work with existing vendors to evaluate new technology.

• Respond to ad hoc and urgent requests.

• Advise executives on the best technological solutions for an organization.

• Monitor the performance of a company’s desktop infrastructure and provide suggestions to improve efficiency.

• Test, install and set up application programs on user workstations.

• Test network connections.

• Train end users when new software or IT regulations arrive at a company.

Eligibility Criteria:

PGDCA/DCA preferred Certificate in Computer/ ITSM/ ITIL/ MCDST or equivalent

Minimum 3 years relevant work experience

Regards

Suman Mukherjee

HR

UDSPL

Job Types: Full-time, Contractual / Temporary
Contract length: 36 months

Salary: ₹15,000.00 – ₹21,000.00 per month

Benefits:

Schedule:

Application Question(s):

• Are you Ok with the salary range mentioned ?
• Are you Ok with Kharagpur Job Location?

Education:

Experience:

• Desktop support: 3 years (Required)

License/Certification:

• ITSM/ ITIL/ MCDST (Preferred)