Designation: IT Technical Support

Location: Prefer candidates from NCR or Gurgaon

Salary: Up to 15 lakhs per annum.

What to Expect on a Daily Basis?

· Supporting partners on API implementation and communicate with partners through face-to-face conversation, phone or email.

· Supporting other departments on generating or providing reports such as procedural documentation, sales data, user analysis and etc.

· Coordinating with customer service officer and technical department (internally or externally) to resolve technical issues.

· Understanding our products to support product enquiries from all department.

· Rapidly establish a good working relationship with partners.

· Supporting partners and internal departments professionally.

· Testing and evaluating on new applicants or technology that could be used internally to enhance efficiency.

· Testing a game or payment channel before deployment.

How to be successful in this role?

· At least a Bachelor’s Degree in Computer Science/Information Technology or equivalent

· MUST have a basic knowledge of either PHP, MySQL, API or Java.

· Quick learner, result oriented, problem solver and able to work independently without supervision.

· Ability to provide backend support remotely (from home), occasionally, during weekend if and when necessary.

· Able to work collaboratively in a team environment.

· Has regional exposure in the past. Dealing with members around the globe.

Job Type: Full-time

Salary: ₹60,000.00 – ₹125,000.00 per month

Schedule:

Ability to commute/relocate:

Gurugram, Gurugram – 122002, Haryana: Reliably commute or planning to relocate before starting work (Required)

Experience:

UniPin (India) Private Limited Looking for IT Technical Support at Gurgaon, Haryana Full Time

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