USNATEK Looking for TECHNICAL SUPPORT AND SALES at New Delhi, Delhi Full Time

TECHNICAL SUPPORT AND SALES

About USNATEK:

Usnatek is a fast growing company with the aim of bringing smart technologies to India to make businesses more efficient and people’s lives better.

Summary:

USNATEK is seeking an ambitious, trustworthy and high-energy “Technical Support and Sales” person to join our expert telesales department and support the company’s business development & marketing team. The employee should be well organized and be prepared to work in a fast- paced and dynamic team environment. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers and channel partners. You will help us meet and surpass Business expectations and contribute to our company’s rapid and sustainable growth.

About the Job:

This is a technical role to find solutions to issues faced by customers with our products and help them work through technical difficulties.

Essential Duties and Job Responsibilities:

• Configure an easy to learn Web based Software and make changes in the configuration based on client requests.
• Carry out troubleshooting to resolve customer issues.
• Assist the client comprehend the system’s output data.
• Handle the client on a day to day basis.
• Present the Product or services favorably and in a structured professional way.
• Building and maintaining strong working relationship with all potential and existing clients and channel partners.
• Prepare a database of all companies in the region assigned, which are potential buyers of service handled by Company.
• Prospect for potential new clients and turn them in opportunities.

• Send out Information kit to prospective customer giving information about company service offerings.
• Generate Business from market. Identifying sales opportunities through extensive market research.
• New Customer acquisition activities like Cold-calling, lead generation, meeting prospects, submitting proposals.
• Conducting market research to identify selling possibilities and evaluate customer needs.
• Responsible to speak with High Level executives and deal makers to find and qualify new opportunities to develop our business.
• Responsible to discover and pursue new sales prospects, negotiating deals and maintaining customer satisfaction.
• Learn different aspects of the sales cycle and different techniques used for sales.
• Make calls to interested leads for conversion to sales.
• Set and achieve targeted goals and objectives for business development and sales.
• Organize clients contact list, schedule, perform and update contacts made in CRM.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.
• Follow the sales process from start to close.
• Completes other projects and tasks as assigned.
• Maintain accurate records of sales and activity reports.
• Participate in the performance appraisal process for personal and organizational growth.

Skills Required:

• IT and Software based Qualification preferable.
• Proficiency in English-Verbal & Written both.
• Excellent Communication, Presentation, Negotiation & sales closing Skills.
• Good understanding of MS-Office.
• Good Interpersonal skills and market research skills.
• Thorough understanding of web and mobile based software’s.
• Self-motivated with a results-driven approach and Passion for the resolution of technical issues.
• Aptitude in delivering attractive presentations.
• Logical thinking will be valued above everything else.
• Ability and willingness to learn.
• Ability to deal with senior management of our clients.
• Responsible for making sales strategies, business proposals & presentations.
• Must have experience in the B2B lead generation.
• Should have selling experience of websites, mobile applications, Software Services etc.
• Proven track record of sale success.

Key Deliverables: Reports to the Head of Business Development in the form of Excel and Word document.

Job Type: Full Time.

Total Vacancies: 1

Salary: Depends on Experience, Qualification and Skills.

Who can apply?

a.) Qualification: Any Graduate or BCA/MCA is Preferable.

b.) Work Experience: 0-1 year of work experience in IT Industry.

Job Type: Full-time

Salary: ₹18,000.00 – ₹25,000.00 per month

Schedule:

Education: