Outcomes:
Manage multiple engagements of a functional area strategic accounts and geography; providing thought leadership using industry best practices to address customer business needs
Define architecture for large engagements and act as design authority
Identify new business opportunities and services which can generate new business
Generate new ideas which can be converted into revenue generating platforms and tools
Measures of Outcomes:
Business Development (# of proposals contributed to # won # new leads generated)
# of Trainings Webinars Blogs written / taken
# white papers/document assets published / working prototype
# of reusable frameworks/tools/artifacts created
# of technical complex solutions delivered
Customer feedback on overall technical quality (zero technology related escalations)
# of assessments/POC/solution presentations converted into downstream projects for UST
Influenced revenue
Outputs Expected:
New Service Design:
Identify potential opportunities for new service offerings based on customer voice
partner input
as well as industry connects and trends
Support the development of business case for investments with approval from senior management
Work with partners to co-develop a joint GTM (as applicable)
Develop IP/tools and framework to address the opportunity technically
Conduct beta testing / POC as applicable
Develop collaterals
guides for GTM
Project Control and Review:
Perform architecture design review
Identify opportunities for optimization of cost / time / asset utilization in complex projects and advise relevant teams accordingly where possible
Provide advice to teams facing complex technical issues in the course of project delivery
Conduct planned and unplanned technical audits for complex projects as applicable
Review outputs to ensure NFRs are met
Validate and ensure the recommendations are high impact and reflect deep client insight
Knowledge Management & Capability Development:
Provide input to teams for training
etc.
Identify the training needs and conduct internal sessions to meet same
Partner with UST Gamma to create curriculum
assessments
training programs and courseware based on new service offerings
solutions
etc.4. Update collateral on the knowledge management repository
Requirement gathering and Analysis:
Understand the requirements from a larger system / transformation program context
Validate the technology solution to ensure it integrates with existing client technologies by working with customers and other stakeholders
People Management:
Support technical evaluation of external and internal candidates to meet project requirements
Perform career guidance and performance management for junior architects
Set direction and mentor a team of architects
Create a culture that is conducive for the team to take initiatives
Increase team satisfaction and retention
Alliance Management:
Identify alliance partners based on the understanding of service offerings and client requirements
Develop internal capabilities and complementary toolsets to support the GTM strategy
Maintain relationships with partners
Technology Consulting:
Analyse technology landscape
process
tools and arrive at the solution options best fit for the client
Analyse Cost Vs. Benefits of solution options
Define the technology/ architecture roadmap for the client
Articulate the cost vs. benefits of options to key stakeholders in customer
Innovation and Thought Leadership:
Participate in external forums (seminars
paper presentation etc.) to showcase UST capabilities and insights
Interact and engage with customers/ partners around new innovative ideas
concept and assets
as well as industry trends and implications
Participate in Beta testing of products / joint lab setup with customer to explore application of new technologies / products
Create documents
reports
white papers (international/national) on research findings
Sales Support and Project Estimation:
Review collaterals for proposals
Conduct workshops at the client site to assist the sales team in sales support
Review various designs and propose appropriate technology solutions based on the understanding of the RFP
Review and present estimates based on high level designs to management for supporting in go-no-go decisions
Anchor proposal development with cross-linkages across multiple competency units to arrive at a coherent solution
unique value propositions and clear differentiators
Participate in client presentation and client visits
Solution Definition and Design:
Ensure alignment of the high-level architecture with the existing client need and business logic; review design prepared by architects
Involve external partners / horizontals as appropriate
Provide guidance to architects
Understand the various work streams and the technologies necessary to deliver on large programs
Resolve any issues based on industry expertise / partners leverage
Provide best in class technology and solution options to customers with detailed examples and case studies. Guide customer on process and technology improvements to achieve agility and quick results.
Stakeholder Management:
Build credibility with the client as a technical go-to person
Work to expand professional network in the client organization
Skill Examples:
Solution Structuring: Ability to use specialized knowledge of service offerings and products to carve out complex solutions / POCs for a customer based on their needs recommend technology specific accelerators / tools for the overall solution along with optimal features e.g. time savings and cost benefit. Come up with the optimal solutions leveraging the best available solutions and service offerings from various service lines
Tech Trends: Ability to use working knowledge of tech trends related Cloud and Infrastructure technologies and provide input on potential areas of opportunity for UST. Provide input to the junior architects on creation of technology roadmap for the client researching new products trends and best practices
Planning and Risk Management: Ability to use specialized knowledge to plan and manage large and complex projects as defined within UST. Implement best practices with measurable business value adds identifying risks and mitigation strategies on an ongoing basis. Implement the same for large/complex projects integrate multiple towers identifying dependencies across different streams for large and complex projects
IP Management: Ability to use working knowledge to build appropriately into the overall product plan/schedules under guidance; identifying existing assets and new concepts as IP
Use knowledge of Technology Trends to identify technologies and products relevant to UST/client in the short term (1- 2 years) within own area and multiple areas. Forecast trends on new solutions/products/ technologies required in UST; creating and reviewing technology roadmap for the UST/client
Knowledge Examples:
Solution Structuring: Specialized knowledge of service offerings and products
Tech Trends: Working knowledge of tech trends related to one technology and awareness of tech trends in at least two technologies
Architecture Concepts and Principles: Working knowledge of standard architectural principles models and perspective (e.g. TOGAF Zachman etc.) as well as integration architecture including input and output components existing integration methodologies and topologies source and external system non functional requirements deployment architecture and architecture governance etc
IP Mgmt: Working knowledge of various IP management regulations and standards; their benefits constraints and applications
Additional Comments:
Cloud developer architect
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