Vajra Global Consulting Services LLP Looking for Information Technology Administrator at Chennai, Tamil Nadu, India Full Time

Roles and Responsibilities:

• Provide technical assistance with computer hardware and software for employees.
• Perform hardware and software installations, configurations, performance metrics and updates for employees as needed.
• Maintaining databases and ensuring system security.
• Managing the procurement of products and services and assisting in pricing products or services used by the company.
• Ensure all records are kept properly and consistently.
• Communicate, coordinate and build strong relationships with property managers, vendors and other third parties as per the need.
• Analysing and evaluating supplier performance
• Develop, maintain and analyze, evaluate supplier performance and relationships respectively.
• Ensure in-office supplies are adequate in quantity and quality.
• Take care of the employee onboarding and engagement process- welcome kit and goodies dispatch, creation of email ID, maintain employee records from joining to exit.
• Exercise caution when managing assets, and update any necessary processes.
• Design, configure, install, and maintain cloud-based servers, storage, network, and application solutions.
• Handle IT problems and alarms quickly and professionally
• Work together to develop network and security standards, including the investigation and assessment of potential technology alternatives, and create diagrams and written setup instructions for a system
• Retain all the necessary computer equipment and backup tools
• Investigate problems and troubleshoot system, network, SSO, 2FA, etc.
• Help identify and fix hardware or software problems, and replace components as necessary
• Plan and implement the annual security training for the entire organization
• Monitor and keep up with computers, applications like G-suit, Zoom, Synapse Applications, and other programs
• Help end-users with a variety of tasks, such as system configuration or problem-solving, face-to-face via Zoom, Google Meet, Slack, or over the phone
• Participate as an on-call participant during emergency situations and system maintenance updates, and remain accessible until the problem is addressed, reduced, or resolved
• Shared findings should be recorded and presented to Platform Engineering for any necessary help
• Performs issue resolution and root cause analysis.

Qualifications and Experience:

• Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
• At least 5+ years of relevant experience as an IT Systems Administrator
• 5+ years of experience evaluating, planning, and managing IT environments
• Proven systems implementation skills.
• Strong knowledge of observing issues, locating their sources, and starting remedial measures is desirable.
• Prior experience identifying network issues and troubleshooting software and hardware errors.
• Fluent in spoken and written English communication.