Varian Medical Systems Looking for SAP Service Management Business System Analyst at Pune, Maharashtra Full Time

At Varian, a Siemens Healthineers Company, we bring together the world’s best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

Looking for IT resources with over 10 years’ experience, with over 7 years in implementing service solutions, preferably leveraging SAP products

Experience

Knowledge of service management processes in medical device industry preferred or deep service process knowledge in related industry (example: heavy machinery, medical equipment)

Experience in implementing complex projects across multiple business functions and stakeholders, leveraging large teams spread across the globe

Experience working in a technically complex multi-vendor application environment

Operational Focus : Senior Functional Analyst – SAP CS/SM

The SAP Sr. Functional Analyst works on rollout projects and production support team to deliver Incident and Change Mgmt. This includes writing of functional and configuration design document for the business requirements to be changed, enhanced, or extended for the deployment. Apply analytical and problem-solving skills to validate business processes and system setup by carefully testing the standalone & end to end scenarios, identifying root cause and implement the fix.

Key Areas of Responsibility and Tasks

Provide hands-on support in SAP Customer Service/Service Management, take responsibility for SAP CS/SM related assignments on the projects and Incident and Change Mgmt. incl. Enhancements

Work closely with business sme and system analysts to define and design future solutions for service management operations; capture requirements, design and develop a sustainable solution

Analyze complex business problems or requirements and design cost-effective and suitable solutions to meet them, incl. cross functional integration aspects between the modules

Provide technical expertise in identifying, evaluating, and developing systems and procedures that are cost-effective and meet the business requirements

Develop and continually maintain skills in SAP features, functions, and processes

Develop skills in configuring the SAP system as required by the business

Configure system settings and options; plan and support the unit, integration, and acceptance testing

Develop test scenarios, test plans & other documentation, incl. master data setup

Prepare for and conduct training for business users and others in SAP functions

Work with internal & external developers to develop and test programs

Design and write functional and work with the developer to deliver the changes

Use software tools to analyze SAP database in the process of data validation and solving business issues

Adhere to Varian’s process in managing the changes through the technical landscape

Experience & Language Requirements

10+ years’ work experience is mandatory

5+ years’ functional expertise in SAP CS/SM Module, SAP-SD/GTS is a plus!

5+ years’ experience in SAP ERP AMS / Rollouts / Projects

Experience focus on SAP CS/SM, Technical Objects like Functional Location, Equipment, Installation, Service Orders, Notification Processing, Service Contracts, Warranty, Service Billing, Cost Settlement

Strong learning abilities – keen to learn and expand knowledge into new areas and technologies

Excellent written and spoken English skills and superior business etiquettes

Education

BE, B Tech, MSc, MCA or equivalent degree in Computer Science

Master’s degree will be a plus – MBA (IT/Sales/Marketing/FI)

Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That’s why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight