Veegasree Looking for Technical Support Engineer (*) at Ekkattuthangal, Chennai, Tamil Nadu Full Time

Required Technical Support Engineer.

Experience: 2 – 5 Years

Location: Ekkatuthangal, Chennai

Immediate Joiners preffered.

Interested can call me through 9384882059

Job Description:

Experience in providing technical support in the area of Software Products / Platforms, knowledge in the incident management processes and experience in tools that are commonly used in support.
End to end experience in solving an issue right from logging to resolution – keeping all stakeholders in mind.
Ideal candidate is a Science graduate with 2-5 years of experience in Tech Support.

Requirements and skills

– Proven work experience as a Technical Support Engineer.
– Hands-on experience with Windows/Linux/Mac OS environments.
– Knowledge on Java, PL/SQL is a definite plus.
– Knowledge of ITIL framework is a definite Plus.
– Good understanding of computer systems, mobile devices and other tech products.
– Ability to diagnose and troubleshoot technical issues.
– Familiarity with remote desktop applications.
– Excellent problem-solving and communication skills.
– Ability to provide step-by-step technical help, both written and verbal.

Job Type: Full-time

Salary: ₹211,963.16 – ₹636,551.11 per year

Shift:

Ability to commute/relocate:

• Ekkattuthangal, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Technical support: 2 years (Preferred)
• Java, PL/SQL: 2 years (Preferred)
• Knowledge of ITIL framework: 2 years (Preferred)

Speak with the employer
+91 9384882059