IT Onsite Local Field Support, Provide IT support for our end users as well as daily maintenance of the IT infrastructure
Responsibilities
You will be supporting users working in both offices and our production facilities or sites. l. On request, you will also be supporting building and infrastructure projects in need of hands-on at specific sites.
You will at the cluster of sites be responsible for the handling of swap stocks for PCs, tablets, mobile phones and take care of any reuse possible Meeting room, printers, Network patching
Create and maintain site-specific documentation
Ensuring that sites are set up and maintained according to Vestas Global standards
Through your engagement with local stakeholders, you will take pride in ensuring that the site is maintained and is up to Vestas standards and you will closely communicate and collaborate with your colleagues in the rest of the IT organization to fulfill this.
On-demand from building and infrastructure projects or the Operational teams you will be installing network devices and doing service on servers. You will proactively detect and report any issues with Infrastructure at local sites to the appropriate team or project to ensure that the sites within your responsibility are maintained and kept up to Vestas standards.
You will be part of a regional team that takes care of a cluster of sites and travel will therefore be required for doing normal operations and for project work.
You will also be responsible to track assets on regular basis and coordinate with purchasing, shipment, and also disposal.
Qualifications
IT Supporter or data technician or experience from a similar position.
Experience with Windows clients (Windows 8, 10, etc.)
Experience working in the global standard corporate client infrastructure environment
Experience with network equipment, network patching fiber, RJ45, and bigger cabled and wireless HP/Cisco-network
Experience with mobile devices such as Apple IOS.
Familiar with server raids disks, UPS systems are an advantage
Understanding of what it requires to work within a standardized centralized infrastructure regarding configuration/programs and keep documentation maintained.
Experience with ITIL and knowledge of how to work in a production environment
You know how documenting works in the ticket system (Service-now) and you have experience with doing site documentation
Competencies
You are proactive, take initiative, and know-how to combine this with the need for reactive support
You are service-minded, good at establishing relationships with your local stakeholders as well as your stakeholders in the IT organization.
You are good at communicating solutions to the end-users and you can communicate with IT architects, project managers, end-users at the production as well as management level.
You have a high level of tidiness and you know how to document technical solutions
You are accountable and can work independently or closely with teams.
You take responsibility for operation and support as well as the delivery as committed to the projects you are involved with.
You speak and write fluent English, and the local language.
What We Offer
What We Offer Required Vestas offers you challenging career opportunities in a global organization. As the world’s leading supplier of wind power solutions, we have installed more than 48,000 wind turbines in 70 countries. We are currently more than 25.000 employees and are eager to welcome new dedicated colleagues.
Additional Information
Your primary work location would be in Chennai
Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before 15-Apr-2022
About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
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